Examples of using the Tawk.to REST API (not the JavaScript API)

Developers
1

Are there any examples (ideally in Python) showing how to use the Tawk.to REST API? I need to retrieve our Inbox messages. In our case they are all ‘Offline Form’ ones that are sent as email notifications but I want to capture them via API. I have a Tawk.to REST API key.
Searching for an answer all end up with the JavaScript API documentation, which is not want I want.
I’ve seen a hint that the endpoint might be “https://api.tawk.to/v1/conversations” but so far I’ve not got it working.
Thanks!

2

Hi Jim,

This article will guide you on how to access and start using the tawk.to REST API:

Once access has been granted, you will receive a link with the credentials to access the documentation via email.

Let me know if you have any other queries.

Thanks,
Kristaps

3

Hi Kristaps,

Thank you, I’ve visited that page earlier to request access. Do you know how long it normally takes to grant access?

Best regards

Jim

4

Hi Jim,

This typically takes less than 24 hours. I believe the team has already sent you an email with the credentials.

Please check your inbox for emails from tawk.to.

If you cannot find the email, just let me know and we’ll resend it – no worries!

Thanks,
Kris

5

Hi Kris,

Thank you, the email came through early this morning.

Best regards

Jim

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