Good day,
I would like to find out if anyone could possibly assist me in creating a multivendor chat system using Tawk.to. I would like the chat to be vendor specific, so when a new buyer creates a profile and goes to a suppliers page they can engage directly with that supplier to ask questions about their products, similar to Alibaba messenger. I am using wordpress with Dokan. So if anyone knows if this is possible could you kindly assist.
Hi @dmedzwn ,
Thank you for reaching out to us.
At the moment, tawk.to does not support direct communication between buyers and sellers through the chat. The chat functionality is currently limited to conversations between customers and the agents associated with the property.
We appreciate your suggestion, and while this feature isn’t available right now, we’ll be sure to pass your feedback along to our team for future consideration.
If you have any other questions or need further assistance, feel free to let us know!