Hello,
Is there any plan to include the responses to a ticket’s initial message when retrieving all tickets from a property? Right now you only get the initial message and no follow up responses
Hi @bfite3 ,
Thank you for your question and for sharing your feedback.
At the moment, we do not have a public roadmap available to confirm if or when this feature will be implemented. However, we understand how valuable it would be to retrieve follow-up responses along with the initial message when accessing tickets.
Please be assured that I will pass your suggestion on to our development team for consideration in future updates. While I’m unable to provide a specific timeline or guarantee that this feature will be added, any improvements or new features will be announced on our updates page once available.
If you have any further questions or suggestions, feel free to reach out—we’d be happy to assist.