Hello, we are currently developing our own CRM and we want to centralize all the means of communication with our clients, one of them is tawk.to, through the API we have managed to obtain the list of chats and the chat history in particular, but no We have managed to respond to messages from our CRM, do you have an endpoint enabled for this?
Thank you
Hi @Abrevius,
Welcome to the tawk.to Community and thanks for your query.
Unfortunately, we don’t currently have API endpoints for parsing messages between third-party platforms, and I can’t say we have any plans to add them in the near future.
If there’s anything else you need, please don’t hesitate to ask.
You can also reach us via live chat 24/7 on our website and Help Center.