REST API - metadata.description - validation_error

I’m having issues implementing the metadata for a KB article

# Con metadata.description → FAIL
curl POST knowledge-base.article.create
body: { ..., "metadata": { "description": "texto..." } }
→ {"ok":false,"error":"validation_error","message":"article.content.metadata"}

# Sin metadata → OK
curl POST knowledge-base.article.create  
body: { ... }  # sin metadata
→ {"ok":true,...}
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Hi @RaulMego,

Thank you for reaching out to us.

I’ll check this with our team and will get back to you as soon as we have more information to share. In the meantime, I apologize for the delay in responding and appreciate your patience and understanding.

Thank you, and I’ll keep you updated.

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Hi @RaulMego ,

To help us investigate this further, could you please share the complete request body you’re sending in both scenarios (with and without the metadata field)? This will allow us to review the payload structure and identify any validation issues that may be causing the error.

If possible, please also include the exact endpoint being used and the full error response you receive.

We look forward to your response so we can assist you further.

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