500 Internal Server Error (https://va.tawk.to/v1/session/start)

We are seeing an occasional 500 internal server error from the “https://va.tawk.to/v1/session/start” request in the browser console. It occurs maybe once on every 1 in 5 page loads, with no particular pattern. Does this sound like and integration issue or an issue at Tawk’s end?

We’re also seeing this.

You can refresh the page and it may resolve the issue. Or clear your browser cache to ensure a clean load. Verify if Tawk’s servers are experiencing any issue.