500 Internal Server Error (https://va.tawk.to/v1/session/start)

[neilfruitful]

We are seeing an occasional 500 internal server error from the “https://va.tawk.to/v1/session/start” request in the browser console. It occurs maybe once on every 1 in 5 page loads, with no particular pattern. Does this sound like and integration issue or an issue at Tawk’s end?

[dawitamene]

We’re also seeing this.

[WayneF11]

@neilfruitful

We are seeing an occasional 500 internal server error from the “https://va.tawk.to/v1/session/start” request in the browser console. It occurs maybe once on every 1 in 5 page loads, with no particular pattern. Does this sound like and integration issue or an issue at Tawk’s end? aarp-membership

You can refresh the page and it may resolve the issue. Or clear your browser cache to ensure a clean load. Verify if Tawk’s servers are experiencing any issue.