Community Discussion

User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. Feature Requests The Feature Requests category is where community members can share ideas and suggestions for improving the tawk.to platform. Before creating a new topic, please search existing ones in the top right corner to make sure your idea hasn’t already been suggested. If a similar topic exists, upvote it or join the discussion by commenting there.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	2432	April 9, 2023
About the Community Discussion category Community Discussion	1	2052	April 10, 2023
Request A Demo Button In the Chat Widget Feature Requests product-update	1	24	March 25, 2026
AI limit number of messages per visitor Feature Requests	7	1793	March 25, 2026
Limit AI agent message count Feature Requests ai-assist	3	46	March 24, 2026
Tawk unable to forward emails Feature Requests product-update	1	27	March 24, 2026
Contacts view seeems not working as expected anymore Bug Report	3	59	March 24, 2026
MCP user Authentication Feature Requests ai-assist	0	36	March 23, 2026
There should be a feature to open chat box within the website on Mobile and Ipad Community Discussion product-update	1	43	March 20, 2026
No new chats appear after opening the “Monitoring” tab Bug Report	7	104	March 19, 2026
Removing member in the chat group Feature Requests	1	57	March 17, 2026
Always-visible Close Button for Chat Widget Feature Requests	2	508	March 16, 2026
Have some things that we need in tawk.to Community Discussion	3	82	March 13, 2026
WhatsApp Msg Notification and Web App Bug Report	3	111	March 13, 2026
AI reassign tickets based on context Feature Requests ai-assist	0	100	March 10, 2026
Custom Ticket Forms in Live Chat Feature Requests ai-assist	1	124	March 10, 2026
Support to get started Community Discussion	1	65	March 10, 2026
Dashboard is down and can’t load any chat Bug Report reporting	1	120	March 9, 2026
Cannot close a discussion Bug Report	2	158	March 4, 2026
My chat window now shows english and spanish combined 🤦 Community Discussion product-update	13	1254	March 4, 2026
Handling customer balance inquiry questions through tawk.to without exposing sensitive data Community Discussion ai-assist	2	225	March 4, 2026
How to add default questions Community Discussion	2	266	March 4, 2026
How to track conversions for "Ticket Form" inside Shortcuts via JS API? Feature Requests	2	106	March 3, 2026
Chat history visibility for visitors – configuration removed? Bug Report	2	448	March 3, 2026
Issues with Whatsapp Integration Bug Report	2	364	March 2, 2026
live chat notification Community Discussion	3	183	March 2, 2026
Quick question the delay apollo answer works with Whastapp Channel? Community Discussion ai-assist	2	153	March 2, 2026
Delete unwanted Tags Feature Requests	15	1846	March 2, 2026
Facing one issue Bug Report product-update , ai-assist , reporting	2	184	March 2, 2026
Bug: Ticket creation fails to recognize/allow email addresses with subdomains. Bug Report	2	188	March 2, 2026

Community Discussion

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