Community Discussion

User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. Feature Requests The Feature Requests category is where community members can share ideas and suggestions for improving the tawk.to platform. Before creating a new topic, please search existing ones in the top right corner to make sure your idea hasn’t already been suggested. If a similar topic exists, upvote it or join the discussion by commenting there.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	2620	April 9, 2023
About the Community Discussion category Community Discussion	1	2232	April 10, 2023
Vistor monitoring or notfication not working suddenly Community Discussion	0	9	May 23, 2026
HTML or other Markdown Language for Knowledge Base Community Discussion	3	584	May 23, 2026
Feature Request: 24-Hour Time Format Support Feature Requests	2	39	May 22, 2026
How to set chat flow to agent and how to end chat when customer not reply Community Discussion product-update , statistics , reporting , integrations , omnichannel	3	37	May 21, 2026
Can Tawk.to AI Chatbot Integrate with External Portal Login + OTP Verification + PDF Retrieval? Community Discussion api , omnichannel , ai-assist	0	56	May 20, 2026
Product Feedback: Introducing a Trial/Introductory Tier for the ai-assistant-hobby Subscription Community Discussion ai-assist , product-update	1	163	May 18, 2026
Security vulnerability report Bug Report	1	45	May 18, 2026
Agents - Account Permissions Per Element Feature Requests	1	40	May 18, 2026
Combined "Mark as Spam & Close" Action Feature Requests	1	69	May 14, 2026
Make KB private to the web but available to AI assist. Feature Requests	0	55	May 12, 2026
Shortcut page filters Feature Requests	1	47	May 11, 2026
Feature Request Priority: Text-to-Speech for AI Assist / Chatbot Replies Feature Requests ai-assist , product-update	4	90	May 11, 2026
KB search in javascript API Feature Requests api	1	80	May 7, 2026
Enable use of right mouse click for cut/copy/paste in Windows Desktop app Feature Requests	1	87	May 7, 2026
Email notification lead capture form only Feature Requests	1	111	May 5, 2026
The lead capture form thank you message cannot be edited or translated. Bug Report	1	95	May 5, 2026
Import/export knowledge base articles Feature Requests	24	6057	May 1, 2026
Inbox, attach link to knowledge base, WhatsApp chat. Community Discussion	6	164	April 30, 2026
Bulk edit / shared business hours across multiple properties Feature Requests product-update	1	124	April 28, 2026
Has the article editor become nearly unusable since the latest update - or is it just me? Bug Report product-update	18	1422	May 21, 2026
Updating app for Mac Silicon compatibility Feature Requests product-update	1	115	April 28, 2026
Unable to Translate “Messages” Tab Labels in Multi-Property Setup (English & French Widgets) Bug Report reporting	0	143	April 27, 2026
Apollo Schedule Not Showing Full View - Can't Save New Changes Bug Report	3	132	April 27, 2026
Offline Messaging User Feature Requests	1	143	April 27, 2026
Filtro por agentes na tela de Reporting não funciona. Bug Report	1	110	April 24, 2026
Delete unwanted Tags Feature Requests	17	2052	April 24, 2026
[Completed] Integrate Facebook Messenger, Whatsapp, Telegram, and more Feature Requests omnichannel	89	29609	April 23, 2026
Is it possible to somehow configure Apollo so that he does not respond to Pre-Chat form? AI Assist ai-assist	23	2505	April 23, 2026

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