Community Discussion

AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. Feature Requests The Feature Requests category is where community members can share ideas and suggestions for improving the tawk.to platform. Before creating a new topic, please search existing ones in the top right corner to make sure your idea hasn’t already been suggested. If a similar topic exists, upvote it or join the discussion by commenting there.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	2345	April 9, 2023
About the Community Discussion category Community Discussion	1	1984	April 10, 2023
Cannot close a discussion Bug Report	2	80	March 4, 2026
My chat window now shows english and spanish combined 🤦 Community Discussion product-update	13	1173	March 4, 2026
Handling customer balance inquiry questions through tawk.to without exposing sensitive data Community Discussion ai-assist	2	166	March 4, 2026
How to add default questions Community Discussion	2	158	March 4, 2026
How to track conversions for "Ticket Form" inside Shortcuts via JS API? Feature Requests	2	58	March 3, 2026
Chat history visibility for visitors – configuration removed? Bug Report	2	316	March 3, 2026
Issues with Whatsapp Integration Bug Report	2	303	March 2, 2026
live chat notification Community Discussion	3	81	March 2, 2026
Quick question the delay apollo answer works with Whastapp Channel? Community Discussion ai-assist	2	107	March 2, 2026
Delete unwanted Tags Feature Requests	15	1786	March 2, 2026
Facing one issue Bug Report ai-assist , product-update , reporting	2	121	March 2, 2026
Bug: Ticket creation fails to recognize/allow email addresses with subdomains. Bug Report	2	100	March 2, 2026
Cannot paste formatted content in KB articles Bug Report product-update	4	276	March 2, 2026
Problem with Tawk.to integration with phone numbers connected through the WhatsApp Business App (non-official API connection). Bug Report	3	126	February 26, 2026
Display subcategories as articles in knowledge base Feature Requests	1	41	February 26, 2026
Adding sound when a chat is being transfered on Facebook. Feature Requests	6	403	February 26, 2026
WhatsApp channel Community Discussion	1	38	February 26, 2026
Possible to enable chat among groups of contacts (not property members) Community Discussion	1	62	February 25, 2026
Can AI Assist add images from web crawled sites? AI Assist	3	89	February 24, 2026
I Trained Apollo AI Directly with tawk.to Customer Interactions Community Discussion	4	383	February 23, 2026
Ability to adjust size of custom attention grabber Feature Requests	6	906	February 21, 2026
How to mass ban IPs? Community Discussion	1	58	February 20, 2026
iPad usability issues Bug Report	14	573	February 20, 2026
[Solved] tawk.to Widget Disappears on WordPress Bug Report	5	2687	February 20, 2026
Security Vulnerability in @tawk.to/tawk-messenger-react: lodash.template Command Injection (CVE-2021-23337) Bug Report	1	596	February 17, 2026
Feature Request: Multi-channel selection integrated into the chat widget Feature Requests product-update	1	99	February 13, 2026
Tickets not sending emails? Bug Report	28	4295	February 12, 2026
Feature Request: Support for Triggers in Messaging Channels (WhatsApp) Feature Requests product-update	1	127	February 11, 2026

Community Discussion

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