Community Discussion

AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. Feature Requests The Feature Requests category is where community members can share ideas and suggestions for improving the tawk.to platform. Before creating a new topic, please search existing ones in the top right corner to make sure your idea hasn’t already been suggested. If a similar topic exists, upvote it or join the discussion by commenting there.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	2675	April 9, 2023
About the Community Discussion category Community Discussion	1	2291	April 10, 2023
Updating app for Mac Silicon compatibility Feature Requests product-update	9	233	June 15, 2026
Tawk Chatbot - Accessibility Issues Bug Report	7	118	June 15, 2026
Files not been downloaded on fireox Bug Report	2	93	June 10, 2026
Planning to add tawk.to to my bathroom remodeling website – Looking for tips from experienced users Community Discussion	1	97	June 10, 2026
Client/Customer Portal Feature Requests	3	137	June 8, 2026
Problem with INP score Bug Report	4	214	June 2, 2026
Knowledge base improvement Feature Requests	0	91	June 2, 2026
Feature Request: Accessibility Audit WCAG-Guidelines Feature Requests product-update	1	73	June 1, 2026
Using Scenarios AI Assist ai-assist	1	129	May 29, 2026
Ticket HTML View - don't display entire thread in replies Feature Requests	5	480	May 28, 2026
Triggered shortcuts should be able to initiate actions assigned to them. Feature Requests	2	133	May 28, 2026
Apollo struggles to respond in Spanish AI Assist ai-assist	2	127	May 28, 2026
Dashboard accessibility Feature Requests	1	239	May 26, 2026
What’s the scenario?! AI Assist	0	141	May 26, 2026
Vistor monitoring or notfication not working suddenly Community Discussion	1	140	May 25, 2026
HTML or other Markdown Language for Knowledge Base Community Discussion	3	635	May 23, 2026
Feature Request: 24-Hour Time Format Support Feature Requests	2	121	May 22, 2026
How to set chat flow to agent and how to end chat when customer not reply Community Discussion omnichannel , statistics , product-update , integrations , reporting	3	153	May 21, 2026
Can Tawk.to AI Chatbot Integrate with External Portal Login + OTP Verification + PDF Retrieval? Community Discussion api , omnichannel , ai-assist	0	180	May 20, 2026
Product Feedback: Introducing a Trial/Introductory Tier for the ai-assistant-hobby Subscription Community Discussion ai-assist , product-update	1	524	May 18, 2026
Security vulnerability report Bug Report	1	152	May 18, 2026
Agents - Account Permissions Per Element Feature Requests	1	132	May 18, 2026
Combined "Mark as Spam & Close" Action Feature Requests	1	147	May 14, 2026
Make KB private to the web but available to AI assist. Feature Requests	0	124	May 12, 2026
Shortcut page filters Feature Requests	1	107	May 11, 2026
Feature Request Priority: Text-to-Speech for AI Assist / Chatbot Replies Feature Requests ai-assist , product-update	4	224	May 11, 2026
KB search in javascript API Feature Requests api	1	152	May 7, 2026
Enable use of right mouse click for cut/copy/paste in Windows Desktop app Feature Requests	1	146	May 7, 2026

Community Discussion

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