Community Discussion

User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. Feature Requests Share your ideas for new features or propose improvements to existing products offered by tawk.to below. Then upvote your favourite.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	1100	April 9, 2023
About the Community Discussion category Community Discussion	1	873	April 10, 2023
Help distinguish messages from different properties (e.g. different background colour) Feature Requests	8	411	December 13, 2024
"End chat" feature for agents User Experience	6	935	December 12, 2024
Spam Protection against AI Credits Feature Requests reporting , product-update , ai-assist	4	36	December 12, 2024
trigger auto hide after xx seconds function User Experience reporting	0	8	December 12, 2024
Add "Tree" icon in the Knowledge Base Category Icon Feature Requests	2	32	December 12, 2024
Request for Chat Widget Background Color Customization Option Feature Requests	3	647	December 12, 2024
Adding Hyperlinks to the Chat Widget Page Feature Requests product-update	0	5	December 12, 2024
Be able to change text when chat ended Feature Requests	4	28	December 12, 2024
Using form in active chat Feature Requests	0	8	December 12, 2024
Scale mobile UI properly, especially the triggers above bubble Feature Requests	3	47	December 10, 2024
Be able to change form language and options, remove standard ones Feature Requests product-update	0	27	December 10, 2024
Make authorization work without page reloads for SPA Community Discussion	0	22	December 10, 2024
GET article data via API from Knowledge Base Community Discussion	3	221	December 10, 2024
Is the Knowledge Base available in the free version Community Discussion	1	26	December 10, 2024
Tawk to Redesign Feature Requests product-update , api	11	360	December 7, 2024
Allow for user to not-receive emails from Tawk on more occations Community Discussion	0	42	December 6, 2024
Auto refresh needs to be more robust User Experience	0	45	December 6, 2024
Accessibility WCAG 2.0 Community Discussion	7	48	December 2, 2024
Phone number validation bug in new chat form Bug Report	0	33	December 5, 2024
Tickets not sending emails? Community Discussion	22	1288	December 4, 2024
Emails for the tickets are not reaching people! PLEASE FIX Bug Report	15	1194	December 4, 2024
When will you fix the issue of ticket emails not reaching Gmail accounts? Bug Report product-update	0	56	December 4, 2024
Contact form option for only phone number, email etc. Feature Requests	1	31	December 4, 2024
Customize tickets emails Feature Requests	9	1157	December 4, 2024
Adding filtration by departments and adding pre defined tags for specific properties Feature Requests product-update	0	58	December 4, 2024
Name in online chats User Experience product-update	0	33	December 4, 2024
Latest Conversation UI/Formatting is Hard to Discern User Experience product-update	0	31	December 4, 2024
Phone Number validation in Pre-chat form Community Discussion	0	21	December 4, 2024

Community Discussion

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