Community Discussion

User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. Feature Requests Share your ideas for new features or propose improvements to existing products offered by tawk.to below. Then upvote your favourite. Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	1123	April 9, 2023
About the Community Discussion category Community Discussion	1	891	April 10, 2023
When will you fix the issue of ticket emails not reaching Gmail accounts? Bug Report product-update	1	80	December 19, 2024
Show information if there are already created tickets for this chat at chat's window Feature Requests	2	23	December 19, 2024
Remove formatting from AI Assist messages on Facebook Messenger Bug Report facebook-messenger , ai-assist	1	16	December 19, 2024
Preventing widget from opening automatically? Community Discussion	4	2333	December 19, 2024
When will the ticket system will be fixed? Bug Report	4	283	December 19, 2024
Ticket Filter to allow searching of email address/ticket number Feature Requests reporting , tracking	0	31	December 17, 2024
Integrate Facebook Messenger ✅, Whatsapp, Telegram and more Feature Requests	51	10501	December 17, 2024
Be able to change text when chat ended Feature Requests	5	44	December 16, 2024
Add "Tree" icon in the Knowledge Base Category Icon Feature Requests	3	64	December 16, 2024
Submit ticket error "unable to submit form. please try again" Community Discussion	2	159	December 16, 2024
Help distinguish messages from different properties (e.g. different background colour) Feature Requests	8	422	December 13, 2024
"End chat" feature for agents Feature Requests	5	974	December 12, 2024
Spam Protection against AI Credits Feature Requests product-update , ai-assist , reporting	4	55	December 12, 2024
trigger auto hide after xx seconds function User Experience reporting	0	22	December 12, 2024
Request for Chat Widget Background Color Customization Option Feature Requests	3	661	December 12, 2024
Adding Hyperlinks to the Chat Widget Page Feature Requests product-update	0	21	December 12, 2024
Using form in active chat Feature Requests	0	16	December 12, 2024
Scale mobile UI properly, especially the triggers above bubble Feature Requests	3	53	December 10, 2024
Be able to change form language and options, remove standard ones Feature Requests product-update	0	33	December 10, 2024
Make authorization work without page reloads for SPA Community Discussion	0	30	December 10, 2024
GET article data via API from Knowledge Base Community Discussion	3	229	December 10, 2024
Is the Knowledge Base available in the free version Community Discussion	1	38	December 10, 2024
Tawk to Redesign Feature Requests api , product-update	11	380	December 7, 2024
Allow for user to not-receive emails from Tawk on more occations Community Discussion	0	53	December 6, 2024
Auto refresh needs to be more robust User Experience	0	54	December 6, 2024
Accessibility WCAG 2.0 Community Discussion	7	57	December 2, 2024
Phone number validation bug in new chat form Bug Report	0	39	December 5, 2024
Tickets not sending emails? Community Discussion	22	1340	December 4, 2024

Community Discussion

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