Community Discussion

Bug Report Found a bug? Report any bugs or errors you encounter while using tawk.to products, so that we can resolve these issues. User Experience Post your feedback on the usability, design, and overall experience of tawk.to products, to help us improve our user experience. AI Assist Join the discussion about AI Assist in our new category. Here, you can explore and discuss the Smart Reply, AI commands, and Apollo AI bot features. Feature Requests The Feature Requests category is where community members can share ideas and suggestions for improving the tawk.to platform. Before creating a new topic, please search existing ones in the top right corner to make sure your idea hasn’t already been suggested. If a similar topic exists, upvote it or join the discussion by commenting there.

Topic	Replies	Views	Activity
Welcome to our community! Community Discussion	1	2887	April 9, 2023
About the Community Discussion category Community Discussion	1	2443	April 10, 2023
Apollo and Shortcuts AI Assist	4	110	August 11, 2026
Ticket creation via email very delayed Community Discussion	15	305	August 11, 2026
Make ticket "email address" viewable on the Dashboard Feature Requests	2	34	August 11, 2026
"Call" feature opens a Skype link? User Experience	4	147	August 11, 2026
Automatic contact details population Feature Requests	1	30	August 11, 2026
Organization name should auto-select after choosing contact User Experience	6	128	August 10, 2026
Kanban style "deal pipelines" in the CRM Feature Requests	5	1202	August 10, 2026
AI Assist peut-il ajouter automatiquement une étiquette selon l'intention du visiteur ? Community Discussion	1	30	August 10, 2026
Allow Avatar via JS Feature Requests	3	60	August 10, 2026
[27.07.2026] Contacts not recorded Bug Report	12	201	August 11, 2026
Knowledge base - custom css and images on mobile Feature Requests	3	1232	August 7, 2026
Tawk Chatbot - Accessibility Issues Bug Report	16	590	August 7, 2026
Search not working for Contacts in Pipeline Card creation dialog Bug Report	5	110	August 7, 2026
Cannot add tags from the "People" list Bug Report	5	114	August 6, 2026
Are the tawk.to representatives who respond here AI agents or real people? Community Discussion	4	116	August 5, 2026
Knowledge base article cards overflow on narrow screens User Experience	2	80	August 5, 2026
Lead capture form not working Bug Report reporting	18	345	August 4, 2026
BYOK Credit Support for AI Agents Feature Requests	1	68	August 4, 2026
Cannot link a "person" to an "organization" Bug Report	3	75	August 4, 2026
Create pipeline template dialog does not mark all mandatory fields as such User Experience	1	79	August 3, 2026
This page is slowing down Firefox User Experience	5	204	July 31, 2026
Problem with the “Session Information” section not displaying properly Bug Report	3	118	July 30, 2026
Admin Control Agent Profiles Feature Requests	1	93	July 28, 2026
Consent message is not properly displayed Bug Report tracking	8	243	July 28, 2026
i want to get rid of the last updated timestamp from the categories and instead of that please add tags like new, featured etc Feature Requests product-update	2	197	July 21, 2026
Traffic Filtering Feature Requests api , reporting , tracking	5	661	July 21, 2026
Visual glitches in the Windows desktop app User Experience	5	193	July 23, 2026
Combined "Mark as Spam & Close" Action Feature Requests	2	321	July 27, 2026

Community Discussion

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