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About the Feature Requests category
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0
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101
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April 10, 2023
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Emails language should be customizable
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7
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206
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May 30, 2023
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Customize tickets emails
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4
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121
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May 20, 2023
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Import/export knowledge base articles
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4
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153
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June 1, 2023
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ChatGPT/OpenAI integration
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7
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352
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June 9, 2023
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Integrate Facebook Messenger, Whatsapp, Telegram and more
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2
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235
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May 26, 2023
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Agent Login Tracking
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1
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123
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May 23, 2023
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Chat reason report (not tags)
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1
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32
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May 24, 2023
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Have a trigger which after a user responds to it they have to fill out a pre-chat form
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1
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130
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May 23, 2023
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Tag List with check box
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1
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95
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April 27, 2023
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Feature to see if customer has read agent's message or not
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2
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99
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April 21, 2023
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Delete unwanted Tags
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2
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74
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May 10, 2023
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Customisable Ticket Submission Form in the Knowledgebase
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3
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65
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May 20, 2023
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Substantial improvement of the widget on the site
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4
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93
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May 9, 2023
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Edit & Delete Messages
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0
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95
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April 12, 2023
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Help distinguish messages from different properties (e.g. different background colour)
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4
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23
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June 9, 2023
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Enlarge KB images on click
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4
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52
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June 7, 2023
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Group by according to Multiple choice
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2
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19
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June 6, 2023
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Assigning ticket automatically to specific agent based on contents/words in the email
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1
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26
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June 2, 2023
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Disabling Navigation/Visitor History for the Mobile App
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3
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50
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May 30, 2023
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Is there a way to round robin the different chats that come in to different agents?
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2
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67
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May 26, 2023
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Option to not set robot meta tags nofollow and nolink
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3
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90
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May 17, 2023
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Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
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2
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78
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May 25, 2023
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Agent Availability Report
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1
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29
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May 25, 2023
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Feature to initiate a chat with specific agent
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1
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22
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May 25, 2023
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Export of Convesations/Tickets to Zendesk
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3
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38
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May 15, 2023
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Apple Business Messaging Integration
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1
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33
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May 12, 2023
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Stop making chat disappearing for people using add blocker, the chat used to help lost people
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2
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580
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April 19, 2023
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Notifications: Twinkling bubble on desktop apps
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1
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4
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June 10, 2023
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Tickets: Custom status, settings and UX improvements
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1
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5
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June 10, 2023
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