Delete unwanted Tags

You can create endless tags and then find them, currently by typing the first letter if you can remember that (this is already raised by another member thank you), but you cannot delete tags.

Please can we have the ability to delete tags that are no longer valid, relevant or were spelt incorrectly when they were created? Housekeeping is everything in an online support role.

1 Like

Hi catiedotco,

Thank you for your feature request. We understand how important it is to have a better way of managing tags on our platform. In fact, we are happy to inform you that our development team is already working on a Tag Merge feature that will allow users to rename, merge, and delete existing tags easily.

We are confident that this new feature will address your concern and provide you with a more efficient way of managing your tags. We expect the feature to be available within this quarter, and we will notify you as soon as it is released.

Thank you for your continued support and feedback. Let us know if you have any further suggestions or concerns.

Yes, I agree with him. I think We should have a rights to do this. Thanks.

HiI Just agreeing! We definintely need this!

Agree!!! We need this.

Strongly agree, we need this asap :saluting_face:

Please add the option to delete the unwanted Tags

Hi, Is this feature out?

Hi, is this feature still being worked on?

Hi, I am also wondering if this has been implemented yet.
I was also looking for ā€œtag editā€ function for misspelt tags and renamed categories.

Appreciate your support on this issue!

1 Like

Hi,

This feature has been passed along to our product team. While we can’t guarantee a timeline, we’re always working to improve tawk.to based on feedback like yours.

Hey guys,

Any progress? This should not be rocket science!

Just basic delete / modify should not be big change to roll out…

Thanks!

Thanks for following up! We don’t have a specific timeline yet for when this feature will be implemented, but we’re hopeful that it can be included in one of our future updates.

We truly appreciate your patience and feedback—it helps us improve and prioritize what matters most to our users.

Hi, any updates on this?

Hi @KiranK ,

Thanks for following up. At the moment, we don’t have any updates regarding this feature. Rest assured, we’ll keep you informed and notify you as soon as it’s planned for implementation.

Hi, it’s been 3 years now that the development team has been ā€˜working on a Tag Merge feature’ — is there any hope for a release anytime soon? Thanks !

Hi @RemyL ,

Thank you for following up, and I’m sorry for the delay and any frustration this may have caused.

At the moment, we don’t have a public roadmap or a confirmed timeline for the release of the Tag Merge feature. However, please be assured that we will share any updates as soon as this feature becomes available.

We truly appreciate your patience and continued interest. In the meantime, we recommend keeping an eye on our updates page where new features and improvements are announced.

If there’s anything else we can assist you with, please don’t hesitate to let us know.