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Is there a way to round robin the different chats that come in to different agents?
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4
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516
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March 1, 2024
|
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Update Knowledge Base article editor to this millennium
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3
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279
|
October 26, 2023
|
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AI limit number of messages per visitor
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5
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428
|
September 15, 2023
|
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Agent Availability Report
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2
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736
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June 19, 2023
|
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Tag List with check box
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1
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416
|
April 27, 2023
|
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Apollo in chat messaging delay
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0
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70
|
July 8, 2024
|
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$58 for 250 odd messages doesn't make sense
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3
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89
|
July 6, 2024
|
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Reply-To headers should not be ignored
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2
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272
|
June 19, 2024
|
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Restrict agents from editing knowledge base
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4
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314
|
June 4, 2024
|
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Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
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0
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187
|
June 4, 2024
|
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Assign chats to agents automatically
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8
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599
|
February 16, 2024
|
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Desktop client taskbar ICON FLASH for incoming notifications
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2
|
184
|
January 5, 2024
|
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Adding Hyperlinks to TAWK live chats
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0
|
204
|
January 3, 2024
|
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Custom attributes in Triggers
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3
|
284
|
December 6, 2023
|
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A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
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1
|
247
|
November 15, 2023
|
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Better view for internal KB articles? Links to private articles?
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3
|
231
|
October 19, 2023
|
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KB > Copy public link to share
|
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7
|
375
|
October 10, 2023
|
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Allow AI-Assist Avatar Upload
|
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7
|
489
|
September 8, 2023
|
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Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
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1
|
298
|
September 7, 2023
|
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Merge tickets possiblity
|
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1
|
230
|
June 28, 2023
|
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Enlarge KB images on click
|
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4
|
265
|
June 7, 2023
|
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Allow Forms in Chat during conversation (not just Pre-chat forms)
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14
|
72
|
July 24, 2024
|
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Add iframe embeds to knowledge base
|
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5
|
507
|
June 28, 2024
|
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Activate Phone Number - coming soon
|
|
2
|
376
|
April 8, 2024
|
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E-Commerce Integration
|
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5
|
177
|
June 24, 2024
|
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Cutom HTML footer for tickets
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0
|
48
|
June 19, 2024
|
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Change the next ticket number
|
|
1
|
89
|
June 14, 2024
|
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A message to inform visitors no agentes are available when escalation request
|
|
3
|
191
|
June 6, 2024
|
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Custom notification sounds
|
|
1
|
121
|
June 6, 2024
|
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Customize Columns Monitoring Screen
|
|
2
|
223
|
May 29, 2024
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