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Substantial improvement of the widget on the site
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|
5
|
898
|
June 15, 2023
|
|
Feature Request: Sound and Visual Notifications for WhatsApp & Facebook Messenger
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4
|
352
|
January 7, 2026
|
|
Enlarge KB images on click
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9
|
876
|
May 15, 2025
|
|
Reply to specific messages
|
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1
|
490
|
March 27, 2025
|
|
Agent Availability Report
|
|
3
|
2764
|
October 25, 2024
|
|
Restrict agents from editing knowledge base
|
|
4
|
986
|
June 4, 2024
|
|
Getting Contact Attributes Via Form
|
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5
|
1829
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
|
|
12
|
3313
|
March 26, 2024
|
|
Merge tickets possiblity
|
|
1
|
863
|
June 28, 2023
|
|
Chat reason report (not tags)
|
|
4
|
815
|
June 21, 2023
|
|
Assign chats to agents automatically
|
|
10
|
2933
|
January 13, 2026
|
|
npm package administration
|
|
10
|
637
|
July 21, 2025
|
|
Scribe Embed Integration in the Knowledge Base
|
|
4
|
1097
|
April 7, 2025
|
|
Spam Protection against AI Credits
|
|
7
|
1703
|
March 24, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1800
|
January 28, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
693
|
November 26, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
832
|
November 25, 2024
|
|
Automatic ticket creation functionality for the chatbot
|
|
0
|
1034
|
October 23, 2024
|
|
Cutom HTML footer for tickets
|
|
5
|
619
|
September 16, 2024
|
|
Allow custom CSS styling in Remove Branding plugin
|
|
1
|
1916
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
968
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
1709
|
March 1, 2024
|
|
Customer satisfaction survey
|
|
4
|
1084
|
December 20, 2023
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
3499
|
December 15, 2023
|
|
Custom attributes in Triggers
|
|
3
|
1157
|
December 6, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
4438
|
November 2, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
807
|
October 19, 2023
|
|
KB > Copy public link to share
|
|
7
|
1265
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
1754
|
September 15, 2023
|
|
Tag List with check box
|
|
1
|
851
|
April 27, 2023
|
