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Substantial improvement of the widget on the site
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5
|
775
|
June 15, 2023
|
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Enlarge KB images on click
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9
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743
|
May 15, 2025
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Reply to specific messages
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1
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419
|
March 27, 2025
|
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Agent Availability Report
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3
|
2532
|
October 25, 2024
|
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Restrict agents from editing knowledge base
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4
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870
|
June 4, 2024
|
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Getting Contact Attributes Via Form
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5
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1569
|
April 17, 2024
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Make pre-chat mandatory for each new service
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12
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2805
|
March 26, 2024
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Merge tickets possiblity
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1
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764
|
June 28, 2023
|
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Chat reason report (not tags)
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4
|
732
|
June 21, 2023
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npm package administration
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10
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481
|
July 21, 2025
|
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Scribe Embed Integration in the Knowledge Base
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4
|
971
|
April 7, 2025
|
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Spam Protection against AI Credits
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7
|
1451
|
March 24, 2025
|
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Add iframe embeds to knowledge base
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8
|
1632
|
January 28, 2025
|
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Improved statistics (transactions attributed to agents)
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0
|
627
|
November 26, 2024
|
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GDPR: Automatic deletion of customer/vistor data
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2
|
722
|
November 25, 2024
|
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Automatic ticket creation functionality for the chatbot
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0
|
883
|
October 23, 2024
|
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Cutom HTML footer for tickets
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5
|
533
|
September 16, 2024
|
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Allow custom CSS styling in Remove Branding plugin
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1
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1685
|
April 9, 2024
|
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Feedback form in chat widget or outside of widget
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1
|
868
|
March 30, 2024
|
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Is there a way to round robin the different chats that come in to different agents?
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4
|
1435
|
March 1, 2024
|
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Customer satisfaction survey
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4
|
910
|
December 20, 2023
|
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Change the branded text "Add free live chat to your site"
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2
|
3268
|
December 15, 2023
|
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Custom attributes in Triggers
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|
3
|
1002
|
December 6, 2023
|
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Changing Tawk.to Text Displays (size, color, etc.)
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7
|
3956
|
November 2, 2023
|
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Better view for internal KB articles? Links to private articles?
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3
|
727
|
October 19, 2023
|
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KB > Copy public link to share
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7
|
1072
|
October 10, 2023
|
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AI limit number of messages per visitor
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|
5
|
1587
|
September 15, 2023
|
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Tag List with check box
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|
1
|
780
|
April 27, 2023
|
|
knowledge database category images
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|
1
|
132
|
November 11, 2025
|
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Please bring back the direct Pre-Chat form!
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|
3
|
609
|
October 14, 2025
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