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Substantial improvement of the widget on the site
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|
5
|
740
|
June 15, 2023
|
|
Enlarge KB images on click
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9
|
695
|
May 15, 2025
|
|
Reply to specific messages
|
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1
|
389
|
March 27, 2025
|
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Agent Availability Report
|
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3
|
2466
|
October 25, 2024
|
|
Restrict agents from editing knowledge base
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4
|
838
|
June 4, 2024
|
|
Getting Contact Attributes Via Form
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5
|
1498
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
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12
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2627
|
March 26, 2024
|
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Merge tickets possiblity
|
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1
|
735
|
June 28, 2023
|
|
Chat reason report (not tags)
|
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4
|
699
|
June 21, 2023
|
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npm package administration
|
|
10
|
437
|
July 21, 2025
|
|
Scribe Embed Integration in the Knowledge Base
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4
|
928
|
April 7, 2025
|
|
Spam Protection against AI Credits
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|
7
|
1377
|
March 24, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1599
|
January 28, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
603
|
November 26, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
705
|
November 25, 2024
|
|
Automatic ticket creation functionality for the chatbot
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|
0
|
852
|
October 23, 2024
|
|
Cutom HTML footer for tickets
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5
|
489
|
September 16, 2024
|
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Add "End chat session" to shortcut's Actions
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4
|
1190
|
August 1, 2024
|
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Allow custom CSS styling in Remove Branding plugin
|
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1
|
1631
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
838
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
1386
|
March 1, 2024
|
|
Customer satisfaction survey
|
|
4
|
866
|
December 20, 2023
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
3228
|
December 15, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
3823
|
November 2, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
704
|
October 19, 2023
|
|
KB > Copy public link to share
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|
7
|
1038
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
1522
|
September 15, 2023
|
|
Tag List with check box
|
|
1
|
757
|
April 27, 2023
|
|
knowledge database category images
|
|
1
|
97
|
November 11, 2025
|
|
Please bring back the direct Pre-Chat form!
|
|
3
|
553
|
October 14, 2025
|
