|
Agent Availability Report
|
|
3
|
1634
|
October 25, 2024
|
|
$58 for 250 odd messages doesn't make sense
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4
|
703
|
July 30, 2024
|
|
Getting Contact Attributes Via Form
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5
|
869
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
|
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12
|
1530
|
March 26, 2024
|
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A superhero function that we need
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1
|
428
|
September 25, 2023
|
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Chat reason report (not tags)
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4
|
546
|
June 21, 2023
|
|
Scribe Embed Integration in the Knowledge Base
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4
|
633
|
April 7, 2025
|
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Automatic ticket creation functionality for the chatbot
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0
|
388
|
October 23, 2024
|
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Cutom HTML footer for tickets
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5
|
314
|
September 16, 2024
|
|
Add "End chat session" to shortcut's Actions
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4
|
513
|
August 1, 2024
|
|
Restrict agents from editing knowledge base
|
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4
|
612
|
June 4, 2024
|
|
Allow custom CSS styling in Remove Branding plugin
|
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1
|
1038
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
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1
|
572
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
1007
|
March 1, 2024
|
|
Change the branded text "Add free live chat to your site"
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2
|
2736
|
December 15, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
535
|
October 19, 2023
|
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KB > Copy public link to share
|
|
7
|
751
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
939
|
September 15, 2023
|
|
Merge tickets possiblity
|
|
1
|
549
|
June 28, 2023
|
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Tag List with check box
|
|
1
|
625
|
April 27, 2023
|
|
Customize Columns Monitoring Screen
|
|
5
|
429
|
May 16, 2025
|
|
Enhanced User Context: Add Current Page URL Passing to Chat/Apollo AI
|
|
3
|
268
|
April 8, 2025
|
|
Reply to specific messages
|
|
1
|
122
|
March 27, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1178
|
January 28, 2025
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
8
|
594
|
December 13, 2024
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
235
|
November 26, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
482
|
November 25, 2024
|
|
Allow customization of message that shows after a contact form is submitted
|
|
0
|
183
|
October 31, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
1307
|
January 18, 2024
|
|
Apollo in chat messaging delay
|
|
1
|
363
|
September 20, 2024
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