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Substantial improvement of the widget on the site
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|
5
|
740
|
June 15, 2023
|
|
Enlarge KB images on click
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9
|
696
|
May 15, 2025
|
|
Reply to specific messages
|
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1
|
393
|
March 27, 2025
|
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Agent Availability Report
|
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3
|
2468
|
October 25, 2024
|
|
Restrict agents from editing knowledge base
|
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4
|
839
|
June 4, 2024
|
|
Getting Contact Attributes Via Form
|
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5
|
1499
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
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12
|
2634
|
March 26, 2024
|
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Merge tickets possiblity
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1
|
735
|
June 28, 2023
|
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Chat reason report (not tags)
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4
|
700
|
June 21, 2023
|
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npm package administration
|
|
10
|
437
|
July 21, 2025
|
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Scribe Embed Integration in the Knowledge Base
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4
|
929
|
April 7, 2025
|
|
Spam Protection against AI Credits
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|
7
|
1381
|
March 24, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1599
|
January 28, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
604
|
November 26, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
706
|
November 25, 2024
|
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Automatic ticket creation functionality for the chatbot
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0
|
853
|
October 23, 2024
|
|
Cutom HTML footer for tickets
|
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5
|
493
|
September 16, 2024
|
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Add "End chat session" to shortcut's Actions
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4
|
1192
|
August 1, 2024
|
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Allow custom CSS styling in Remove Branding plugin
|
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1
|
1634
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
842
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
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4
|
1390
|
March 1, 2024
|
|
Customer satisfaction survey
|
|
4
|
870
|
December 20, 2023
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
3232
|
December 15, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
3829
|
November 2, 2023
|
|
Better view for internal KB articles? Links to private articles?
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|
3
|
704
|
October 19, 2023
|
|
KB > Copy public link to share
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|
7
|
1040
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
1528
|
September 15, 2023
|
|
Tag List with check box
|
|
1
|
758
|
April 27, 2023
|
|
knowledge database category images
|
|
1
|
99
|
November 11, 2025
|
|
Please bring back the direct Pre-Chat form!
|
|
3
|
555
|
October 14, 2025
|
