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Substantial improvement of the widget on the site
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|
5
|
725
|
June 15, 2023
|
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Enlarge KB images on click
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9
|
674
|
May 15, 2025
|
|
Agent Availability Report
|
|
3
|
2442
|
October 25, 2024
|
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Restrict agents from editing knowledge base
|
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4
|
820
|
June 4, 2024
|
|
Getting Contact Attributes Via Form
|
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5
|
1479
|
April 17, 2024
|
|
Make pre-chat mandatory for each new service
|
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12
|
2576
|
March 26, 2024
|
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Merge tickets possiblity
|
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1
|
725
|
June 28, 2023
|
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Chat reason report (not tags)
|
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4
|
687
|
June 21, 2023
|
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npm package administration
|
|
10
|
421
|
July 21, 2025
|
|
Scribe Embed Integration in the Knowledge Base
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4
|
914
|
April 7, 2025
|
|
Reply to specific messages
|
|
1
|
381
|
March 27, 2025
|
|
Spam Protection against AI Credits
|
|
7
|
1351
|
March 24, 2025
|
|
Add iframe embeds to knowledge base
|
|
8
|
1581
|
January 28, 2025
|
|
Improved statistics (transactions attributed to agents)
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0
|
593
|
November 26, 2024
|
|
Automatic ticket creation functionality for the chatbot
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0
|
834
|
October 23, 2024
|
|
Cutom HTML footer for tickets
|
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5
|
479
|
September 16, 2024
|
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Add "End chat session" to shortcut's Actions
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4
|
1162
|
August 1, 2024
|
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Allow custom CSS styling in Remove Branding plugin
|
|
1
|
1600
|
April 9, 2024
|
|
Feedback form in chat widget or outside of widget
|
|
1
|
828
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
1366
|
March 1, 2024
|
|
Change the branded text "Add free live chat to your site"
|
|
2
|
3209
|
December 15, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
3774
|
November 2, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
694
|
October 19, 2023
|
|
KB > Copy public link to share
|
|
7
|
1020
|
October 10, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
1504
|
September 15, 2023
|
|
Tag List with check box
|
|
1
|
753
|
April 27, 2023
|
|
knowledge database category images
|
|
1
|
81
|
November 11, 2025
|
|
Please bring back the direct Pre-Chat form!
|
|
3
|
538
|
October 14, 2025
|
|
Activate Phone Number - coming soon
|
|
5
|
1247
|
September 29, 2025
|
|
Feature Request: Full Translation Support for Chat Interface Strings
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|
3
|
433
|
September 22, 2025
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