Is there a way to round robin the different chats that come in to different agents?
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4
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516
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March 1, 2024
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Update Knowledge Base article editor to this millennium
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3
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279
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October 26, 2023
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AI limit number of messages per visitor
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5
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428
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September 15, 2023
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Agent Availability Report
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2
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736
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June 19, 2023
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Tag List with check box
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1
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416
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April 27, 2023
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Apollo in chat messaging delay
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0
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70
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July 8, 2024
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$58 for 250 odd messages doesn't make sense
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3
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89
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July 6, 2024
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Reply-To headers should not be ignored
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2
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272
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June 19, 2024
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Restrict agents from editing knowledge base
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4
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314
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June 4, 2024
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Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
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0
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187
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June 4, 2024
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Assign chats to agents automatically
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8
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599
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February 16, 2024
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Desktop client taskbar ICON FLASH for incoming notifications
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2
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184
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January 5, 2024
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Adding Hyperlinks to TAWK live chats
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0
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204
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January 3, 2024
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Custom attributes in Triggers
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3
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284
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December 6, 2023
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A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
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1
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247
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November 15, 2023
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Better view for internal KB articles? Links to private articles?
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3
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231
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October 19, 2023
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KB > Copy public link to share
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7
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375
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October 10, 2023
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Allow AI-Assist Avatar Upload
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7
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489
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September 8, 2023
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Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
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1
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298
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September 7, 2023
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Merge tickets possiblity
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1
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230
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June 28, 2023
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Enlarge KB images on click
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4
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265
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June 7, 2023
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Allow Forms in Chat during conversation (not just Pre-chat forms)
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14
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72
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July 24, 2024
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Add iframe embeds to knowledge base
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5
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507
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June 28, 2024
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Activate Phone Number - coming soon
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2
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376
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April 8, 2024
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E-Commerce Integration
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5
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177
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June 24, 2024
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Cutom HTML footer for tickets
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0
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48
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June 19, 2024
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Change the next ticket number
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1
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89
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June 14, 2024
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A message to inform visitors no agentes are available when escalation request
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3
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191
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June 6, 2024
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Custom notification sounds
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1
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121
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June 6, 2024
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Customize Columns Monitoring Screen
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2
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223
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May 29, 2024
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