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Chat reason report (not tags)
|
|
4
|
342
|
June 21, 2023
|
|
Cutom HTML footer for tickets
|
|
5
|
101
|
September 16, 2024
|
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Add "End chat session" to shortcut's Actions
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4
|
150
|
August 1, 2024
|
|
Scribe Embed Integration in the Knowledge Base
|
|
2
|
349
|
June 28, 2024
|
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Allow custom CSS styling in Remove Branding plugin
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1
|
437
|
April 9, 2024
|
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Feedback form in chat widget or outside of widget
|
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1
|
259
|
March 30, 2024
|
|
Is there a way to round robin the different chats that come in to different agents?
|
|
4
|
579
|
March 1, 2024
|
|
Change the branded text "Add free live chat to your site"
|
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2
|
1308
|
December 15, 2023
|
|
Update Knowledge Base article editor to this millennium
|
|
3
|
341
|
October 26, 2023
|
|
Better view for internal KB articles? Links to private articles?
|
|
3
|
275
|
October 19, 2023
|
|
AI limit number of messages per visitor
|
|
5
|
496
|
September 15, 2023
|
|
Agent Availability Report
|
|
2
|
865
|
June 19, 2023
|
|
Tag List with check box
|
|
1
|
456
|
April 27, 2023
|
|
A message to inform visitors no agentes are available when escalation request
|
|
5
|
253
|
September 11, 2024
|
|
Request to Enable Offline Visitor Logs
|
|
0
|
14
|
September 11, 2024
|
|
Ability to change color of the typing dots in chat
|
|
3
|
82
|
September 8, 2024
|
|
Chat flows, instead of A.I chatbot
|
|
3
|
53
|
August 23, 2024
|
|
Message - A new ticket has been created
|
|
2
|
327
|
August 13, 2024
|
|
Apollo in chat messaging delay
|
|
0
|
127
|
July 8, 2024
|
|
E-Commerce Integration
|
|
5
|
254
|
June 24, 2024
|
|
Reply-To headers should not be ignored
|
|
2
|
313
|
June 19, 2024
|
|
Restrict agents from editing knowledge base
|
|
4
|
356
|
June 4, 2024
|
|
Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
|
|
0
|
224
|
June 4, 2024
|
|
Assign chats to agents automatically
|
|
8
|
722
|
February 16, 2024
|
|
Desktop client taskbar ICON FLASH for incoming notifications
|
|
2
|
227
|
January 5, 2024
|
|
Custom attributes in Triggers
|
|
3
|
341
|
December 6, 2023
|
|
A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
|
|
1
|
306
|
November 15, 2023
|
|
KB > Copy public link to share
|
|
7
|
441
|
October 10, 2023
|
|
Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
|
|
1
|
330
|
September 7, 2023
|
|
Merge tickets possiblity
|
|
1
|
280
|
June 28, 2023
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