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knowledge database category images
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1
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182
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November 11, 2025
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Please bring back the direct Pre-Chat form!
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3
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679
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October 14, 2025
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Activate Phone Number - coming soon
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5
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1432
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September 29, 2025
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Feature Request: Full Translation Support for Chat Interface Strings
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3
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689
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September 22, 2025
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Enhanced User Context: Add Current Page URL Passing to Chat/Apollo AI
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5
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805
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July 14, 2025
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Add Chat Widget default country code phone number or restriction country code
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3
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653
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June 3, 2025
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Customize Columns Monitoring Screen
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7
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728
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May 29, 2025
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Help distinguish messages from different properties (e.g. different background colour)
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8
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1001
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December 13, 2024
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Improved analytics and reporting
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1
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826
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November 25, 2024
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Allow for specifying a CSP nonce when initialising a Widget
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2
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1555
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October 31, 2024
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Allow customization of message that shows after a contact form is submitted
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0
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394
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October 31, 2024
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Add variable Phone Number to Visitor object in Webhook
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4
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1972
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January 18, 2024
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Apollo in chat messaging delay
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1
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733
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September 20, 2024
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A message to inform visitors no agentes are available when escalation request
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5
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995
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September 11, 2024
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Request to Enable Offline Visitor Logs
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0
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420
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September 11, 2024
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Ability to change color of the typing dots in chat
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3
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548
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September 8, 2024
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Chat flows, instead of A.I chatbot
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3
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649
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August 23, 2024
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Editing lead capture forms?
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2
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1054
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August 22, 2024
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Message - A new ticket has been created
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2
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986
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August 13, 2024
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Add "End chat session" to shortcut's Actions
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4
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1406
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August 1, 2024
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Apollo AI automatically stores user information
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1
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629
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July 16, 2024
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E-Commerce Integration
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5
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1349
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June 24, 2024
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Reply-To headers should not be ignored
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2
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825
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June 19, 2024
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Change the next ticket number
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1
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568
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June 14, 2024
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Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
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0
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641
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June 4, 2024
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Tracking tickets from the Knowledge Base
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0
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588
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May 20, 2024
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Add Placeholder for shortcuts or templates
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0
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659
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April 18, 2024
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Desktop client taskbar ICON FLASH for incoming notifications
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2
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679
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January 5, 2024
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Agent Live chat report
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0
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534
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January 4, 2024
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A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
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1
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931
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November 15, 2023
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