|
Customize Columns Monitoring Screen
|
|
7
|
576
|
May 29, 2025
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
8
|
797
|
December 13, 2024
|
|
GDPR: Automatic deletion of customer/vistor data
|
|
2
|
665
|
November 25, 2024
|
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Allow customization of message that shows after a contact form is submitted
|
|
0
|
308
|
October 31, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
1652
|
January 18, 2024
|
|
Apollo in chat messaging delay
|
|
1
|
562
|
September 20, 2024
|
|
A message to inform visitors no agentes are available when escalation request
|
|
5
|
794
|
September 11, 2024
|
|
Request to Enable Offline Visitor Logs
|
|
0
|
336
|
September 11, 2024
|
|
Ability to change color of the typing dots in chat
|
|
3
|
407
|
September 8, 2024
|
|
Chat flows, instead of A.I chatbot
|
|
3
|
517
|
August 23, 2024
|
|
Editing lead capture forms?
|
|
2
|
868
|
August 22, 2024
|
|
Message - A new ticket has been created
|
|
2
|
849
|
August 13, 2024
|
|
Apollo AI automatically stores user information
|
|
1
|
514
|
July 16, 2024
|
|
E-Commerce Integration
|
|
5
|
1070
|
June 24, 2024
|
|
Reply-To headers should not be ignored
|
|
2
|
692
|
June 19, 2024
|
|
Change the next ticket number
|
|
1
|
461
|
June 14, 2024
|
|
Requesting to add java script method to send a message in Chat widget after visitor responds with specific message
|
|
0
|
538
|
June 4, 2024
|
|
Add Placeholder for shortcuts or templates
|
|
0
|
533
|
April 18, 2024
|
|
Assign chats to agents automatically
|
|
8
|
2138
|
February 16, 2024
|
|
Desktop client taskbar ICON FLASH for incoming notifications
|
|
2
|
563
|
January 5, 2024
|
|
Agent Live chat report
|
|
0
|
429
|
January 4, 2024
|
|
Customer satisfaction survey
|
|
4
|
819
|
December 20, 2023
|
|
Custom attributes in Triggers
|
|
3
|
916
|
December 6, 2023
|
|
A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
|
|
1
|
782
|
November 15, 2023
|
|
Translate chats in real-time
|
|
5
|
2979
|
November 5, 2023
|
|
Option hide the "last updated" status on the knowledge base
|
|
2
|
636
|
October 6, 2023
|
|
Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
|
|
1
|
587
|
September 7, 2023
|
|
Azure Active Directory single sign-on
|
|
2
|
1109
|
July 22, 2023
|
|
Knowledge base - custom css and images on mobile
|
|
1
|
873
|
June 21, 2023
|
|
Responsive Attention Grabber to mobile
|
|
2
|
602
|
June 16, 2023
|
