A message to inform visitors no agentes are available when escalation request

It would be cool that apollo shows that there are no agents available if they request to chat with human but agents are offline.


Thank you for your feature request. I can see how this would be beneficial and I can confirm that this is something that is on our radar.
Currently, we are exploring options for Transfer Timeout - what happens after a certain time has passed and no agent joins the transferred chat.

This will be addressed in future updates.


thanks for the info, :slight_smile: