|
How to set chat flow to agent and how to end chat when customer not reply
|
|
3
|
594
|
May 21, 2026
|
|
Export chats via API
|
|
7
|
3932
|
August 20, 2025
|
|
Being able to get sitemap.xml of knowledge center for use on our website
|
|
1
|
1599
|
June 1, 2025
|
|
Ability to reply to specific messages
|
|
3
|
1057
|
March 30, 2026
|
|
API calls to obtain #visitors and #pageviews
|
|
1
|
2111
|
January 27, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
968
|
November 26, 2024
|
|
Improved analytics and reporting
|
|
1
|
1153
|
November 25, 2024
|
|
Data gathering / user behavior tracking /
|
|
0
|
1486
|
November 21, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
2483
|
January 18, 2024
|
|
Agent Availability Report
|
|
3
|
3687
|
October 25, 2024
|
|
Allow Widget open automatically and Pre-chat forms in Offline Mode
|
|
0
|
1812
|
August 6, 2024
|
|
Add "End chat session" to shortcut's Actions
|
|
4
|
2194
|
August 1, 2024
|
|
Recent Page Views Info Feature
|
|
1
|
1276
|
October 23, 2023
|
|
Know Your Customer
|
|
3
|
1476
|
October 18, 2023
|
|
Browser Extension
|
|
2
|
2424
|
May 30, 2023
|
|
Group by according to Multiple choice
|
|
2
|
1526
|
June 6, 2023
|
|
How to stop tracking team member visits?
|
|
5
|
4488
|
May 6, 2023
|