|
How to set chat flow to agent and how to end chat when customer not reply
|
|
3
|
685
|
May 21, 2026
|
|
Export chats via API
|
|
7
|
4036
|
August 20, 2025
|
|
Being able to get sitemap.xml of knowledge center for use on our website
|
|
1
|
1635
|
June 1, 2025
|
|
Ability to reply to specific messages
|
|
3
|
1156
|
March 30, 2026
|
|
API calls to obtain #visitors and #pageviews
|
|
1
|
2178
|
January 27, 2025
|
|
Improved statistics (transactions attributed to agents)
|
|
0
|
1014
|
November 26, 2024
|
|
Improved analytics and reporting
|
|
1
|
1197
|
November 25, 2024
|
|
Data gathering / user behavior tracking /
|
|
0
|
1532
|
November 21, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
2543
|
January 18, 2024
|
|
Agent Availability Report
|
|
3
|
3776
|
October 25, 2024
|
|
Allow Widget open automatically and Pre-chat forms in Offline Mode
|
|
0
|
1851
|
August 6, 2024
|
|
Add "End chat session" to shortcut's Actions
|
|
4
|
2272
|
August 1, 2024
|
|
Recent Page Views Info Feature
|
|
1
|
1314
|
October 23, 2023
|
|
Know Your Customer
|
|
3
|
1538
|
October 18, 2023
|
|
Browser Extension
|
|
2
|
2479
|
May 30, 2023
|
|
Group by according to Multiple choice
|
|
2
|
1562
|
June 6, 2023
|
|
How to stop tracking team member visits?
|
|
5
|
4612
|
May 6, 2023
|