Two questions. Can I use the API to access Historical Analytics and retrieve the Visitors, Page Views and Chats?
I am working on a WooCommerce plug-in that collects does some statistics on the sales (per channel / utm source) and I want to combine this with statistics of the visitors and pageviews to calculate conversion rates.
And as a feature request, it would be very nice to have the option to export the data from the Historical Analytics to a CSV file.
Hi @Sneeuwkettingen4uNL ,
Thank you so much for sharing your interest in retrieving visitor and page view data from our REST API. At present, only chat volume metrics are available, so endpoints for visitors and page views aren’t provided. We understand how valuable that information can be for calculating conversion rates, and we truly appreciate you letting us know this is important to you.
We’ve also made a note of your request to export Historical Analytics data to CSV and will keep it in mind as we plan future improvements.
If you’d like more information about our REST API, or if you’d like to request access, please visit:
Thanks again for your support. If you have any other questions or feedback, please feel free to reach out.