Topics tagged reporting

Topic	Replies	Views	Activity
How to set chat flow to agent and how to end chat when customer not reply Community Discussion omnichannel , integrations , product-update , statistics , reporting	3	208	May 21, 2026
Unable to Translate “Messages” Tab Labels in Multi-Property Setup (English & French Widgets) Bug Report reporting	0	243	April 27, 2026
Allow Custom Permissions by Section (Reduce Need for Full Admin Access) User Experience reporting , ai-assist	1	270	April 17, 2026
Dashboard is down and can’t load any chat Bug Report reporting	1	556	March 9, 2026
Facing one issue Bug Report reporting , product-update , ai-assist	1	425	February 11, 2026
Tawk Not Showing Visitors in Monitoring Tab - But showing Visitors in today tab on dasboard - Also Not showing incoming visitors chat Community Discussion reporting	8	866	December 22, 2025
Workaround for SLA Feature Requests reporting	8	812	December 18, 2025
MFA automatically logging out active sessions Feature Requests product-update , reporting	1	544	December 13, 2025
Calling addEvent returns error UNAUTHORIZED_API_CALL Developers api , tracking , reporting	1	789	November 3, 2025
Improvements Needed for the Reporting Page Feature Requests reporting	3	574	October 13, 2025
Traffic Filtering Feature Requests api , tracking , reporting	3	526	September 23, 2025
Duplicating Knowledge Base Article Feature Requests reporting	1	592	July 16, 2025
Translation issues on day's name and day's order Bug Report reporting	2	645	July 4, 2025
Visitor information is not saving in contact list on tawk.to using javascript api. Community Support reporting	2	1397	June 20, 2025
Spam Protection against AI Credits Feature Requests reporting , ai-assist , product-update	7	2027	March 24, 2025
Customisable Ticket Submission Form in the Knowledgebase Feature Requests reporting	4	1394	February 17, 2025
API calls to obtain #visitors and #pageviews Developers reporting , statistics	1	1758	January 27, 2025
Ticket Filter to allow searching of email address/ticket number Feature Requests reporting , tracking	0	738	December 17, 2024
trigger auto hide after xx seconds function User Experience reporting	0	698	December 12, 2024
Improved statistics (transactions attributed to agents) Feature Requests product-update , statistics , tracking , reporting	0	831	November 26, 2024
Improved analytics and reporting Feature Requests product-update , reporting , statistics	1	1007	November 25, 2024
Data gathering / user behavior tracking / Developers reporting , api , statistics , tracking	0	1221	November 21, 2024
Email transcript Community Discussion reporting	1	1328	November 20, 2024
Issue with Tawk Chat Functionality Affecting Website Usability Bug Report reporting	9	5410	December 13, 2023
Add variable Phone Number to Visitor object in Webhook Feature Requests reporting , statistics , tracking	4	2238	January 18, 2024
Agent Availability Report Feature Requests reporting , statistics	3	3259	October 25, 2024
API - Feature Request Feature Requests reporting , api	0	724	September 15, 2024
Text Selection Disabled from Minimized DM and Group Chats Community Discussion reporting	0	628	September 1, 2024
Reporting on Triggers Feature Requests reporting , product-update	0	722	August 8, 2024
Visitor create tickets by a direct link Feature Requests reporting	2	2554	July 16, 2024