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Tracking tickets from the Knowledge Base
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0
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774
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May 20, 2024
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Add Placeholder for shortcuts or templates
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0
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859
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April 18, 2024
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Apollo types too fast: Option to delay subsequent responses' time in the same chat and should be proportional to word count
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3
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938
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March 19, 2024
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Desktop client taskbar ICON FLASH for incoming notifications
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2
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891
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January 5, 2024
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Agent Live chat report
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0
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692
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January 4, 2024
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A way to get the 'Submit Ticket' button onto a chat widget or embedded into our websites
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1
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1166
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November 15, 2023
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Translate chats in real-time
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5
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4208
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November 5, 2023
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Option hide the "last updated" status on the knowledge base
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2
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910
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October 6, 2023
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Prevent "Agents" from accessing "Addons" page in Administration, to not know addons prices
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1
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813
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September 7, 2023
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Chat Agent has more control - Close chat session and email chat script once closed
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2
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1746
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August 14, 2023
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Azure Active Directory single sign-on
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2
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1476
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July 22, 2023
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Knowledge base - custom css and images on mobile
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1
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1151
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June 21, 2023
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Responsive Attention Grabber to mobile
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2
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939
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June 16, 2023
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Updating app for Mac Silicon compatibility
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9
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339
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June 15, 2026
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Ability to Edit Tags
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3
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635
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June 18, 2026
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Triggered shortcuts should be able to initiate actions assigned to them.
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2
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187
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May 28, 2026
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Agents - Account Permissions Per Element
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1
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170
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May 18, 2026
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Email notification lead capture form only
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1
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220
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May 5, 2026
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Offline Messaging User
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1
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237
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April 27, 2026
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Show information if there are already created tickets for this chat at chat's window
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3
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902
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December 23, 2024
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Dividers in shortcuts
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3
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255
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April 2, 2026
|
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Make Contact Attributes accessible within Zapier
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2
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1376
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November 20, 2025
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Auto correction in windows app
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1
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364
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November 3, 2025
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[Completed] Embed images and add files to Shortcuts
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5
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1641
|
October 9, 2025
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Knowledge Base Language naming conventions
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8
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585
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August 15, 2025
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Support localhost in Availability Restriction --> Domain Restriction
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1
|
964
|
August 2, 2025
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Apple Business Messaging Integration
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3
|
999
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July 13, 2025
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Suggestions Waiting list
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7
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436
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July 10, 2025
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Suggestions pour tawk.to
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4
|
589
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June 11, 2025
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Suggestions for tawk.to
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1
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369
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June 3, 2025
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