|
Customize Columns Monitoring Screen
|
|
2
|
289
|
May 29, 2024
|
|
Tracking tickets from the Knowledge Base
|
|
0
|
162
|
May 20, 2024
|
|
Widget design improvements - remove left line on pre-chat & grey outline of the widget
|
|
7
|
268
|
May 17, 2024
|
|
Create Tickets via API
|
|
0
|
171
|
May 17, 2024
|
|
Chatbot and Chatbot Builders
|
|
1
|
212
|
May 12, 2024
|
|
Add more roles for property members
|
|
5
|
447
|
April 1, 2024
|
|
Upload CSV to Apollo via API
|
|
1
|
279
|
March 28, 2024
|
|
Apollo types too fast: Option to delay subsequent responses' time in the same chat and should be proportional to word count
|
|
3
|
289
|
March 19, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
379
|
February 1, 2024
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
7
|
379
|
January 24, 2024
|
|
Improved support for the future
|
|
1
|
212
|
January 18, 2024
|
|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
246
|
January 16, 2024
|
|
[Released] Embed images and add files to Shortcuts
|
|
3
|
349
|
January 9, 2024
|
|
New Filter in Reports
|
|
2
|
260
|
January 9, 2024
|
|
Agent Live chat report
|
|
0
|
193
|
January 4, 2024
|
|
NPS Measurement
|
|
0
|
244
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
226
|
January 3, 2024
|
|
Customer satisfaction survey
|
|
4
|
417
|
December 20, 2023
|
|
Make Contact Attributes accessible within Zapier
|
|
0
|
318
|
November 18, 2023
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
546
|
November 17, 2023
|
|
Option to not set robot meta tags nofollow and nolink
|
|
5
|
533
|
November 15, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
291
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
267
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
319
|
November 15, 2023
|
|
Translate chats in real-time
|
|
5
|
1479
|
November 5, 2023
|
|
Changing Tawk.to Text Displays (size, color, etc.)
|
|
7
|
1696
|
November 2, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
231
|
October 23, 2023
|
|
Option hide the "last updated" status on the knowledge base
|
|
2
|
351
|
October 6, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
700
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
278
|
September 4, 2023
|
