Customisable Ticket Submission Form in the Knowledgebase
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4
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683
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February 17, 2025
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Setting Chat Limits for Agents: Optimizing Chat Management
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1
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236
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February 7, 2025
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Customer Read Notification Missing
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1
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169
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January 29, 2025
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The trigger options give 3 but 2 of them are the same. (confirmed by customer service)
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3
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297
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January 23, 2025
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Show information if there are already created tickets for this chat at chat's window
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3
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195
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December 23, 2024
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Improved analytics and reporting
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1
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403
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November 25, 2024
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"REAL" Woocommerce integration
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3
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1055
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November 19, 2024
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Activate Phone Number - coming soon
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3
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871
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November 13, 2024
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Allow for specifying a CSP nonce when initialising a Widget
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2
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919
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October 31, 2024
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Allow setting to disallow chat from automatically opening when trigger runs
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0
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504
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October 30, 2024
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Table Functionality
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2
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238
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October 18, 2024
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Access to live visitor monitor data after visitors have left
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1
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700
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October 14, 2024
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AI Assist performance statistics
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9
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382
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September 21, 2024
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Managed Component / Support for Cloudflare Zaraz
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0
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249
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September 16, 2024
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Replace the tawk.to green with the brand colour or a secondary chosen colour in the help centre
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3
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581
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September 16, 2024
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Chat window animation
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1
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282
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September 10, 2024
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Ability to Change background color for Buttons from 'Suggested Messages'
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2
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250
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August 31, 2024
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Color of the typing dots
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1
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239
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August 23, 2024
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Have the ability to make the widget icon smaller
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4
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798
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August 20, 2024
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Vulnerability with admin permissions
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2
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389
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August 12, 2024
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Allow us to remove unwanted fields on lead capture feature
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1
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405
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July 15, 2024
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Implementing Multiple Page Selection Feature in Inbox Page
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1
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378
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September 25, 2023
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App Update: No longer can right-click (affects spell check, "copy > paste", and other context menu operations)
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0
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326
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July 25, 2024
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Provision to embed(copy and paste) html code into the KB article - migrate from guidde.com and gitbook.com to tawk.to
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2
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517
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June 25, 2024
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Increase character limit for sidebar notes
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0
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272
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June 5, 2024
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Tracking tickets from the Knowledge Base
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0
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344
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May 20, 2024
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Widget design improvements - remove left line on pre-chat & grey outline of the widget
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7
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480
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May 17, 2024
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Add more roles for property members
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5
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639
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April 1, 2024
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Upload CSV to Apollo via API
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1
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467
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March 28, 2024
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Apollo types too fast: Option to delay subsequent responses' time in the same chat and should be proportional to word count
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3
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461
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March 19, 2024
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