It would be great to have Single Sign On option for enterprise customers. Especially when you dont have 2FA/MFA - Multi Factor Authentication option, it would be great way to secure your access for your enterprise customers.
Thank you for your feedback and suggestion. We appreciate your interest in our platform and are always looking for ways to improve our service. At the moment, we do not have the Single Sign On (SSO) option available for enterprise customers, nor do we have 2FA/MFA as a security option.
However, we take security very seriously and are continually evaluating and implementing new security features and controls to protect our customers’ data and accounts. We will certainly take your suggestion into consideration as we plan our product roadmap for the future.
In the meantime, if you have any other feedback or suggestions, please feel free to share them with us. We value your input and strive to provide the best possible experience for our customers.
2FA is much needed, several sensitive details are passed in support chat. 2FA would greatly increase the protection of our customer’s data.
Are there any updates on 2FA coming to Tawk?