it would be really helpful and make the widget a lot more user-friendly if more than 2 entries were displayed when a user clicked on the widget dropdown menu.
You can resize the widget yet the dropdown menu option is restricted to just 2 entries, and scrolling to the others is far from obvious.
Seems like a very simple update here would really add significantly to the widget functionality and usability,
Welcome to the tawk.to Community!
Thanks for reporting this issue. Could you please share a screenshot so that we can confirm what you’re referring to with “widget dropdown menu”?
I look forward to hearing from you!
Thanks for your response, no problem.
I think you’ll see the problem in this screenshot. Seems like an obvious improvement that should be added.
Thanks for the screenshot. The team is aware of this issue and the UX will be improved ASAP.
That’s fantastic Kristaps.
Otherwise the widget functions brilliantly and TawkTo overall is a wonderful service. Thank you for taking this feedback on board, looking forward to seeing the improvement.