|
Duplication of articles
|
|
0
|
407
|
March 4, 2024
|
|
Sending automatic greeting text should be available as I join chat with the visitor
|
|
2
|
557
|
February 27, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
721
|
February 1, 2024
|
|
Improved support for the future
|
|
1
|
371
|
January 18, 2024
|
|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
440
|
January 16, 2024
|
|
[Released] Embed images and add files to Shortcuts
|
|
3
|
516
|
January 9, 2024
|
|
New Filter in Reports
|
|
2
|
374
|
January 9, 2024
|
|
Right mouse button should not be disabled in chat window
|
|
0
|
352
|
January 8, 2024
|
|
NPS Measurement
|
|
0
|
355
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
375
|
January 3, 2024
|
|
Customer satisfaction survey
|
|
4
|
639
|
December 20, 2023
|
|
Make Contact Attributes accessible within Zapier
|
|
0
|
552
|
November 18, 2023
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
777
|
November 17, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
439
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
460
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
486
|
November 15, 2023
|
|
Translate chats in real-time
|
|
5
|
2300
|
November 5, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
389
|
October 23, 2023
|
|
Image upload option in Offline Widget
|
|
1
|
596
|
September 25, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
1098
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
413
|
September 4, 2023
|
|
Chat Agent has more control - Close chat session and email chat script once closed
|
|
2
|
588
|
August 14, 2023
|
|
Encuestas para evaluar a los agentes
|
|
1
|
346
|
June 30, 2023
|
|
Browser Extension
|
|
2
|
1324
|
May 30, 2023
|
|
Tickets: Custom status, settings and UX improvements
|
|
2
|
359
|
June 15, 2023
|
|
Sending Form by Shortcut
|
|
1
|
503
|
May 24, 2023
|
|
Enable Context-Aware API Calls by Passing Current Page URL to Apollo AI
|
|
2
|
14
|
June 5, 2025
|
|
Suggestions for tawk.to
|
|
1
|
33
|
June 3, 2025
|
|
Being able to get sitemap.xml of knowledge center for use on our website
|
|
1
|
396
|
June 1, 2025
|
|
Request for color theme option for dashboard. (Dark/ Light / Color option)
|
|
1
|
64
|
April 30, 2025
|
