|
Increase character limit for sidebar notes
|
|
0
|
623
|
June 5, 2024
|
|
Widget design improvements - remove left line on pre-chat & grey outline of the widget
|
|
7
|
1147
|
May 17, 2024
|
|
Add more roles for property members
|
|
5
|
1529
|
April 1, 2024
|
|
Auto send custom message when a button is pressed on site
|
|
1
|
1189
|
March 30, 2024
|
|
Upload CSV to Apollo via API
|
|
1
|
988
|
March 28, 2024
|
|
Webhook for Chat Transfer by AI
|
|
0
|
951
|
March 27, 2024
|
|
Duplication of articles
|
|
0
|
809
|
March 4, 2024
|
|
Sending automatic greeting text should be available as I join chat with the visitor
|
|
2
|
1527
|
February 27, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
1553
|
February 1, 2024
|
|
Improved support for the future
|
|
1
|
747
|
January 18, 2024
|
|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
1038
|
January 16, 2024
|
|
New Filter in Reports
|
|
2
|
713
|
January 9, 2024
|
|
Right mouse button should not be disabled in chat window
|
|
0
|
740
|
January 8, 2024
|
|
NPS Measurement
|
|
0
|
689
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
763
|
January 3, 2024
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
1417
|
November 17, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
810
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
1111
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
948
|
November 15, 2023
|
|
Data Reporting and Deleting Tags, and filtering by multiple tags
|
|
2
|
1696
|
November 10, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
774
|
October 23, 2023
|
|
Image upload option in Offline Widget
|
|
1
|
1129
|
September 25, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
1888
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
829
|
September 4, 2023
|
|
Encuestas para evaluar a los agentes
|
|
1
|
666
|
June 30, 2023
|
|
Browser Extension
|
|
2
|
2317
|
May 30, 2023
|
|
Tickets: Custom status, settings and UX improvements
|
|
2
|
780
|
June 15, 2023
|
|
Sending Form by Shortcut
|
|
1
|
939
|
May 24, 2023
|
|
Admin Control Agent Profiles
|
|
1
|
103
|
July 28, 2026
|
|
Traffic Filtering
|
|
5
|
668
|
July 21, 2026
|
