|
Widget design improvements - remove left line on pre-chat & grey outline of the widget
|
|
7
|
1062
|
May 17, 2024
|
|
Add more roles for property members
|
|
5
|
1432
|
April 1, 2024
|
|
Auto send custom message when a button is pressed on site
|
|
1
|
1122
|
March 30, 2024
|
|
Upload CSV to Apollo via API
|
|
1
|
938
|
March 28, 2024
|
|
Webhook for Chat Transfer by AI
|
|
0
|
901
|
March 27, 2024
|
|
Duplication of articles
|
|
0
|
770
|
March 4, 2024
|
|
Sending automatic greeting text should be available as I join chat with the visitor
|
|
2
|
1451
|
February 27, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
1487
|
February 1, 2024
|
|
Improved support for the future
|
|
1
|
710
|
January 18, 2024
|
|
Ability to 'Sleep' or pause repeating notifications of the desktop app
|
|
1
|
947
|
January 16, 2024
|
|
New Filter in Reports
|
|
2
|
671
|
January 9, 2024
|
|
Right mouse button should not be disabled in chat window
|
|
0
|
698
|
January 8, 2024
|
|
NPS Measurement
|
|
0
|
643
|
January 3, 2024
|
|
Visual chat request alerts should be available, not only sound
|
|
0
|
721
|
January 3, 2024
|
|
Google Business Profile Chat & Facebook Chat
|
|
2
|
1361
|
November 17, 2023
|
|
Add missed chat as a trigger in the API
|
|
1
|
767
|
November 15, 2023
|
|
Introduce departments hierarchy
|
|
1
|
1064
|
November 15, 2023
|
|
Avoid showing the Details ticket number to users on subject email
|
|
1
|
901
|
November 15, 2023
|
|
Data Reporting and Deleting Tags, and filtering by multiple tags
|
|
2
|
1638
|
November 10, 2023
|
|
Suggestion to add transfer to another team
|
|
2
|
736
|
October 23, 2023
|
|
Image upload option in Offline Widget
|
|
1
|
1079
|
September 25, 2023
|
|
Allow AI-Assist Avatar Upload
|
|
7
|
1820
|
September 8, 2023
|
|
Display "department" in the widget frontend dropdown alphabetically
|
|
1
|
790
|
September 4, 2023
|
|
Encuestas para evaluar a los agentes
|
|
1
|
630
|
June 30, 2023
|
|
Browser Extension
|
|
2
|
2227
|
May 30, 2023
|
|
Tickets: Custom status, settings and UX improvements
|
|
2
|
733
|
June 15, 2023
|
|
Sending Form by Shortcut
|
|
1
|
869
|
May 24, 2023
|
|
We hope the Apple app supports a Simplified Chinese interface.
|
|
3
|
323
|
June 21, 2026
|
|
Client/Customer Portal
|
|
3
|
204
|
June 8, 2026
|
|
Make KB private to the web but available to AI assist.
|
|
0
|
161
|
May 12, 2026
|
