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Ability to set ticket priority automatically
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1
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304
|
March 19, 2025
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Feature Request: Save All Visitor Sessions Including Non-responsive Visitors
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2
|
182
|
February 12, 2025
|
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Better filtering options for tickets/chats
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|
1
|
231
|
February 5, 2025
|
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KnowledgeBase Articles& Categories QOL
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1
|
209
|
January 27, 2025
|
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Customize font style and size of the title in knowledge base article
|
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1
|
144
|
January 16, 2025
|
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Increase chat time before inactivity and close
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0
|
143
|
January 7, 2025
|
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Limit number of concurrent chats per agent
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0
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188
|
January 7, 2025
|
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Request: Add a Form for When You are Away
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2
|
242
|
January 5, 2025
|
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Facebook (FB) messenger should be in live chats, not in tickets.
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0
|
187
|
December 30, 2024
|
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There's an Option to multiple login at the same time using one account
|
|
11
|
1998
|
December 23, 2024
|
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Ticket Filter to allow searching of email address/ticket number
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|
0
|
218
|
December 17, 2024
|
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Scale mobile UI properly, especially the triggers above bubble
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3
|
203
|
December 10, 2024
|
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Adding filtration by departments and adding pre defined tags for specific properties
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|
0
|
206
|
December 4, 2024
|
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Choose which departments to display on forms
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|
1
|
159
|
December 2, 2024
|
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Dark mode in Dashboard. 2024 is almost over, we still don't have it
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|
2
|
244
|
November 27, 2024
|
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Like and Dislike
|
|
3
|
257
|
November 19, 2024
|
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Silent installers for EXE or MSI creation
|
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0
|
211
|
October 23, 2024
|
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Hyperlink in Shortcuts
|
|
0
|
155
|
October 11, 2024
|
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Email notification when visitor starts a chat
|
|
10
|
2017
|
October 7, 2024
|
|
Custom Fonts for KB Articles
|
|
0
|
215
|
October 7, 2024
|
|
API - Feature Request
|
|
0
|
261
|
September 15, 2024
|
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How do I contact a user who has left via chat?
|
|
2
|
385
|
September 10, 2024
|
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Close a Chat with customer
|
|
2
|
414
|
September 8, 2024
|
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Shortcuts > search on shortcut text too
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|
2
|
225
|
September 4, 2024
|
|
Custom attributes click to copy on mobile app
|
|
0
|
178
|
August 23, 2024
|
|
Display more than 2 options in widget dropdown menus (without requiring user to scroll)
|
|
5
|
517
|
August 20, 2024
|
|
Customizable Text for Mobile Chat Widget
|
|
0
|
280
|
August 19, 2024
|
|
New offer - when a visitor clicks on a new chat
|
|
0
|
209
|
August 19, 2024
|
|
Departments feature is useless
|
|
2
|
319
|
August 13, 2024
|
|
Personalized email
|
|
1
|
212
|
August 6, 2024
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