My SAAS company’s been making good use of Intercom’s ability to pop up the chat widget with a message request prefilled with a request. For instance, we have a button to request that the user’s account is closed (in lieu of the actual functionality existing) – when clicked, an Intercom chatbox opens with the language “please close my account.” This allows my developers to focus on implementing more profitable features alwhile helping the user put in a request without having to type out their request.
Can the Javascript API please be enhanced to include similar functionality?