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Always-visible Close Button for Chat Widget
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1
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624
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June 12, 2025
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AI reassign tickets based on context
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0
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229
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March 10, 2026
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Adding sound when a chat is being transfered on Facebook.
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6
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589
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February 26, 2026
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Ability to adjust size of custom attention grabber
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6
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1079
|
February 21, 2026
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Feature Request: Support for Triggers in Messaging Channels (WhatsApp)
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1
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353
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February 11, 2026
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Enable Context-Aware API Calls by Passing Current Page URL to Apollo AI
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4
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1016
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January 8, 2026
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Tawk.to Integration with Microsoft Teams
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1
|
339
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December 5, 2025
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[Completed] Dark mode in the Dashboard
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4
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806
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December 5, 2025
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Be able to change the fields in Ticket Form when adding on a Shortcut
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3
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454
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December 1, 2025
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We hope the Apple app supports a Simplified Chinese interface.
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1
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257
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November 3, 2025
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Copy/Paste functionality for multilingual pages in Knowledge Base
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2
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768
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October 4, 2025
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Embed Tawk.to Inbox into an iFrame for tools like Teams or Clickup
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2
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2600
|
October 1, 2025
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Ability to Edit Tags
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1
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539
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September 27, 2025
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Traffic Filtering
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3
|
477
|
September 23, 2025
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Choose which departments to display on forms
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5
|
759
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September 12, 2025
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Welcome message in visitor language(IP address)
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1
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639
|
September 1, 2025
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Add reply feature to chat conversations
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1
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615
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September 1, 2025
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Add Anchor Links to Knowledge Base Pages
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3
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531
|
August 1, 2025
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Bi-directional voice interaction with Apollo
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1
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561
|
July 8, 2025
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Suggestions chat en direct
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10
|
588
|
July 2, 2025
|
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Add Customizable Icons to Knowledge Base Categories
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7
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1171
|
June 26, 2025
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Suggestions tawk.to
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6
|
498
|
June 9, 2025
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Being able to get sitemap.xml of knowledge center for use on our website
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1
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1157
|
June 1, 2025
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Managing Knowledgebase - sub categories and bulk editing
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1
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373
|
May 29, 2025
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Request for color theme option for dashboard. (Dark/ Light / Color option)
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1
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389
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April 30, 2025
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Ability to reply to specific messages
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3
|
723
|
March 30, 2026
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Turn off authors and publish date in KB articles
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2
|
500
|
March 4, 2025
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Feature Request: Save All Visitor Sessions Including Non-responsive Visitors
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2
|
812
|
February 12, 2025
|
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Keep the visitor source info on the contact info section
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1
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711
|
February 6, 2025
|
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Better filtering options for tickets/chats
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|
1
|
609
|
February 5, 2025
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