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Tickets: Custom status, settings and UX improvements
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2
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822
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June 15, 2023
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Sending Form by Shortcut
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1
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979
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May 24, 2023
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Combined "Mark as Spam & Close" Action
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3
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455
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September 25, 2026
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Feature Request: Channel Selection on Widget Home
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1
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90
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September 23, 2026
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Chat tracking report
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3
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176
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September 8, 2026
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Chats should remain chats until the customer is fully captured
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2
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235
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August 16, 2026
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Admin Control Agent Profiles
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1
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208
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July 28, 2026
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i want to get rid of the last updated timestamp from the categories and instead of that please add tags like new, featured etc
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2
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321
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July 21, 2026
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Upload multiple links at once in data sources
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1
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249
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July 13, 2026
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Automatic replies/triggers for tickets
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1
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208
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July 7, 2026
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We hope the Apple app supports a Simplified Chinese interface.
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3
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492
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June 21, 2026
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Feature Request: 24-Hour Time Format Support
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2
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368
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May 22, 2026
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Make KB private to the web but available to AI assist.
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0
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332
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May 12, 2026
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Feature Request Priority: Text-to-Speech for AI Assist / Chatbot Replies
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4
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701
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May 11, 2026
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Bulk edit / shared business hours across multiple properties
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1
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471
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April 28, 2026
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Filtering multiple status options
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1
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368
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April 13, 2026
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add file formats.
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3
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617
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April 8, 2026
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Custom Ticket Forms in Live Chat
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3
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1067
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April 6, 2026
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Tawk unable to forward emails
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1
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396
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March 24, 2026
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MCP user Authentication
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0
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529
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March 23, 2026
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Always-visible Close Button for Chat Widget
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1
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798
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June 12, 2025
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AI reassign tickets based on context
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0
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496
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March 10, 2026
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Adding sound when a chat is being transfered on Facebook.
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6
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799
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February 26, 2026
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Ability to adjust size of custom attention grabber
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6
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1372
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February 21, 2026
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Feature Request: Support for Triggers in Messaging Channels (WhatsApp)
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1
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651
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February 11, 2026
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Enable Context-Aware API Calls by Passing Current Page URL to Apollo AI
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4
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1291
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January 8, 2026
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Have Affiliate Link Populate on Our Widgets
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1
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417
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December 8, 2025
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Tawk.to Integration with Microsoft Teams
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1
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587
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December 5, 2025
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[Completed] Dark mode in the Dashboard
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4
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1070
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December 5, 2025
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Be able to change the fields in Ticket Form when adding on a Shortcut
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3
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698
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December 1, 2025
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