Bulk edit / shared business hours across multiple properties

Community Discussion Feature Requests
1

We manage 11 different language properties in Tawk, each one with its own live chat widget and business hours.

At the moment, whenever we need to update our opening hours, we have to manually edit each property one by one, day by day, using the current slider-based schedule editor.

In practice, even a small change becomes extremely time-consuming:

  • multiple time slots per day
  • 5 working days to update
  • repeated across 11 separate properties

This means a very simple schedule adjustment turns into dozens of repetitive manual edits.

For multilingual teams managing several properties, the current system is extremely difficult to maintain and not practical at scale.

It would be very helpful to have one of the following:

  • bulk edit business hours across multiple properties
  • duplicate / copy-paste schedule from one property to another
  • shared business hours template usable across several properties
  • central schedule management for all properties

This would save a significant amount of time and make schedule management much more practical for teams running multiple language-based properties.

2

Hi @Juliee ,

Thank you for taking the time to share such detailed feedback. We understand how managing business hours across multiple properties can become time-consuming, especially when handling several languages and schedules.

I will pass this on to our team so they can review and explore the possibility of introducing features such as bulk editing or copying settings across multiple properties. Enhancements like these could certainly help streamline schedule management for teams like yours.

We appreciate you highlighting this, and please feel free to share any additional suggestions you may have.