Ability to adjust size of custom attention grabber

Community Discussion Feature Requests
1

We need the ability to resize the custom attention grabber.

Several connected issues:

  • All attention grabbers in the gallery are in English. So if one needs an attention grabber in a different language, one doesn’t have a choice but to use a custom attention grabber

  • There aren’t any official dimensions for the attention grabber. By process of trial and error the correct size is incredibly small (for jpg/png) and looks of very low quality as a result

  • The ability to upload a .svg image (vector) would be much more logical, especially since the gallery ones are .svg themselves

2

Hi there, @GregEol

Thanks for sharing your thoughts! We understand that resizing the custom attention grabber and having the ability to upload a .svg image is essential, and we’re considering improvements in this area.

Your feedback is valuable, and we’re working on enhancing this feature. Stay tuned for updates!

3

Hi @karla thanks for taking the time to answer, would you have a timeline to give me for the implementation of this feature?

FYI, without this we cannot upload custom attention grabbers, which is an issue for any website/store which has more than one language and needs an attention grabber in a different language than English

4

any news on the svg size? we also have the same problem

5

Hi @paschalis009 ,

Thanks for checking in. At the moment, we don’t have any updates or an ETA on when the SVG size improvement will be implemented. That said, your feedback has been noted and shared with the team for visibility.

We appreciate your patience and understanding, and we’ll be sure to share any news as soon as we have more information.

6

We are also looking for these exact features. When we upload an svg it looks great, but it will not save and throws an error. When uploading a PNG, it assumes it is 72dpi at full size and always looks blurry on a modern hi-resolution display. Please allow us to save the SVG version of our own attention grabbers.

7

Hi JonF,

Thank you for sharing your feedback with us — we completely understand how important image clarity is, especially on high-resolution displays.

At the moment, SVG files are not supported for Attention Grabbers, which is why the system throws an error when attempting to save them. Currently, only raster image formats such as PNG and JPG can be uploaded.

Regarding the DPI concern, the widget renders images based on pixel dimensions rather than DPI settings. For the best clarity on high-resolution screens, we recommend uploading a PNG with larger pixel dimensions (for example, 2x the intended display size). This helps improve sharpness on retina and modern hi-resolution displays.

We truly appreciate your suggestion about allowing SVG uploads. Your feedback has been noted and to be forwarded as a feature request to our development team for consideration in future updates.

Regards,