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Automatically change online status when no activity is detected for X seconds
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8
|
1939
|
December 21, 2023
|
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Integrating support tickets directly into my app
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1
|
539
|
December 8, 2023
|
|
Chat adjusted to the language version of the site
|
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3
|
767
|
December 1, 2023
|
|
Search string for KB articles to include ALL the words?
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3
|
384
|
November 26, 2023
|
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Expose Away / Online options to Siri Shortcut Actions on iOS
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1
|
346
|
November 15, 2023
|
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Updating the Language Model from GPT3
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1
|
403
|
November 15, 2023
|
|
Please let us change the submit ticket shortcut language
|
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1
|
373
|
November 15, 2023
|
|
Add remote desktop control to the existing screen sharing
|
|
1
|
427
|
November 15, 2023
|
|
bot AI Assist TAWK.TO
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|
1
|
572
|
November 15, 2023
|
|
Real Time Translation Of Chat
|
|
2
|
686
|
November 5, 2023
|
|
Is there any way to change widget messages text size and padding etc?
|
|
1
|
780
|
November 2, 2023
|
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Block email addresses
|
|
1
|
477
|
October 25, 2023
|
|
Suggestion for live chat
|
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2
|
356
|
October 23, 2023
|
|
Notify customer that an agent has left the chat
|
|
1
|
370
|
October 20, 2023
|
|
from the chat window if the person who is talking to us already has some tickets previously opened
|
|
1
|
431
|
October 18, 2023
|
|
Knowledge Base Website Embed & Customization Ticket Form
|
|
2
|
1014
|
October 9, 2023
|
|
Satisfaction survey
|
|
1
|
516
|
September 4, 2023
|
|
Adjust Time For Missed Chats
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|
2
|
1000
|
August 24, 2023
|
|
Allow multiple sessions active at the same time
|
|
5
|
522
|
August 2, 2023
|
|
Add a column to monitoring page for current page views
|
|
3
|
423
|
July 24, 2023
|
|
Desktop Notifications Repeat Feature
|
|
3
|
435
|
July 13, 2023
|
|
Restrict User/Department access to Chat/Tickets
|
|
1
|
537
|
July 13, 2023
|
|
Disabling Navigation/Visitor History for the Mobile App
|
|
3
|
768
|
May 30, 2023
|
|
Chats with visitors: Reopen chat and notifications
|
|
3
|
1123
|
June 14, 2023
|
|
Group by according to Multiple choice
|
|
2
|
740
|
June 6, 2023
|
|
Chat and ticket list: sortable column headings
|
|
2
|
451
|
May 29, 2023
|
|
Customize Dashboard?
|
|
2
|
560
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
658
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
608
|
May 25, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1266
|
May 15, 2023
|
