Would it be possible to have the option to put a custom icon in the knowledge base categories?
Hi @Clerison
At the moment, you can only add one of our available icons to the Knowledge Base Categories
Do you have any suggested icons we can add to the list?
Cheers!
Hi, @karla
No, I just wish I could have the option to add my own icons, to make the knowledge base as similar to our company
Hi @Clerison
Unfortunately, we currently don’t have the option to add your own icons. Maybe we’ll be able to add that in the future!
Stay tuned for that.
Hi,
Is there any update on this ?
The proposed icons are not really useful for knowledge bases.
Or at least enable to add emoji instead or in addition to the icons.
Thanks
Hi,
At the moment, there isn’t an option to add your own icon or emoji. However, I’ll share this suggestion with our developers to see if it’s something we can implement in the future.
Hey,
I would like to emphasise this point. The current icons are really not relevant. I would like to upload SVGs or PNGs myself, for example, the logos of our brands.
It wouldn’t be difficult for you to implement and would add enormous value!
Is this already being worked on? It would really be a reason to use a different medium…
Hi,
Thank you for your valuable feedback!
We completely understand where you’re coming from — having the option to upload your own SVGs or PNGs, especially your brand logos, would indeed add great value and improve customization significantly.
We’ve already forwarded this suggestion to our developers, and they’re aware of how useful this feature would be. While we can’t provide a specific timeline for when or if it will be implemented, please know that it’s on our radar and being considered for future updates.
We truly appreciate you taking the time to share this with us!