I have a website and a shop that is on a different subdomain. I want to stay connected to the same chat even if the customer moves from one domain to the other subdomain.
Hi there,
Unfortunately, tawk.to does not currently support a native feature for a truly unified chat experience across different subdomains. Each subdomain is treated as a separate property in tawk.to, and chat sessions are not automatically maintained as visitors move between them.
If you have further questions or if there’s anything else I can assist you with, please let me know.