Image upload option in Offline Widget

In our business customers, we respond through offline properties. If our customer has any problem or query they want to upload image for better understanding.
Unfortunately, there is no option for that in offline properties. So we propose to provide this option. So that we can ask our customer for problem related image.

Hi Piyush,

Thank you for your request.
We understand that allowing users to upload files can allow for quicker troubleshooting.
Your suggestion has been noted and will be taken into consideration for future updates.

Let us know if you have any other ideas or requests.