no options to download all the chats in excel directly, let me know incase option is available.
Thanks
Sarang
Hi Sarang,
Unfortunately, we don’t offer a direct option to download all chats in Excel format. However, we do provide the ability to export up to 100 chats as a JSON file, which can be converted to an Excel supported format using free online tools.
Once you’ve received the download link via email, upload the JSON file to a conversion tool and it will convert the file to a manageable Excel format.
Let us know if you have any other questions or suggestions.
Hi Ralph,
Is there a way to export all or even bigger number of messages ? Any plugin or something to do that ? I’m trying to donwload data since 2020 to help the IA to learn our support operations.