Dear TawkTo Team,
There is no visible notification where the person chatting gets to know if the customer has read the sent messages or not. This is the most basic feature any chat tool offers. I request the developers at Tawkto to implement this feature.
Hi @ronST ,
Thanks for sharing your suggestion to add Read Notification to tawk.to! We’ve passed it along to our product team for review. While we can’t guarantee a timeline, we’re always working to improve tawk.to based on feedback like yours.
Let me know if you have any questions, feedback, or other suggestions. Happy to help.