Hi, I have a feature request to add dividers to shortcuts. This could be done in a way like suggested messages where you can add [option] in the shortcut, but for dividers it could be [divider] or something. I feel like this would be a great addition to Tawk and help the user experience massively by being able to clearly break up information.
If anyone has any suggestions for effective and optimized current workarounds for dividers in shortcuts - please do let me know.
Could you please share an image or sample of the divider you’re referring to? This will help us better understand your request and allow us to accurately relay the details to our development team.
Thank you for sharing the screenshot—we truly appreciate you taking the time to provide this.
I will forward your suggestion to our development team for review and consideration in future updates. We’re always grateful for ideas that can help improve our platform.