I like the option that allows me to delay Apollo’s first response to a chat for e.g. 20 sec.
But there is no way to delay her responses in subsequent replies. I mean after the first reply, I want her to wait for 10 to 60 sec, the delay duration (time) should be proportional to the length of the reply (words) that she will provide to the visitor.
That way, Apollo will sound less robotic.
I don’t like the way it is right now because customers keep asking whether Apollo is a bot just because she types too fast with brilliant replies tho.