It would be interesting to have the option to customize the columns on the monitoring screen, such as removing the column showing the source url, and showing the visitor’s email, or even other tags linked to it.
Hi there, Naur.
Thank you for sharing your suggestion regarding the customization of columns on the monitoring screen in tawk.to. We appreciate your feedback and understand the value of having the flexibility to tailor the displayed information to better suit your specific needs.
We constantly strive to enhance our platform and provide a personalized experience for our users. Your input helps us better understand the features that are important to our users.
We have forwarded your suggestion to our development team for consideration. While I cannot provide a specific timeline for implementation, rest assured that your feedback will be taken into account as we continue to improve our platform.
Cheers!
We would also love to see this functionality implemented!
We would also like to be able to use this. For example, to include the organisation in the overview.
Hi Hotset,
We really appreciate your suggestion! It’s already been passed along to our developers. While we don’t have an update just yet, we’ll keep you posted as soon as there’s any news.
Thank you and best regards.
Great suggestion, Naur. Customizable columns could make monitoring more efficient, especially during high-traffic periods when you need quick access to specific data.
Я щойно йшов писати сюди пропозицію і побачив вашу. Дуже потрібна функція налаштування стовбців. Це дуже б покращило фунціонал і оптимізацію сервісу! Надіюсь побачити незабаром:) 
Hi,
Thank you for your feedback!
We’ll check with our development team to see if it’s possible to add customizable columns in the Monitoring section to help you view and manage visitor data more effectively.
We appreciate your suggestion and are always looking for ways to improve the experience. Let us know if you have any other ideas or questions — we’re happy to help!