Assign chats to agents automatically

I see that you guys are missing the feature to automatically distribute customers to support staff

Hi Trúc Linh,

Thank you for your suggestion regarding the automatic distribution of customers to support staff. While this feature is currently not available, our team is working to improve our collaboration and workflow tools to better serve our customers. We appreciate your feedback and will take it into consideration as we continue to develop and enhance our platform. If you have any further suggestions or ideas, please don’t hesitate to let us know.