Restrict agents from editing knowledge base

Community Discussion Feature Requests
1

I would like to be able to have admins create a knowledge base, and allow agents to view it but not edit articles

3

Hi Tauren,
Thank you for your suggestion. Our team is currently exploring quality-of-life improvements for KB and we are planning to expand on Property Member access management in the future.

Let us know if you have any other suggestions.

5

This is a MUST HAVE feature. And really, being able to set more rules/restrictions on what Agents can do seems like a standard feature. I hope this gets implemented soon.

1 Like