Add iframe embeds to knowledge base

Was fairly surprised to see these aren’t supported like other knowledge bases. Especially since iframes like interactive demos and guides are becoming popular in support docs.

Would love to be able to embed iframes (like this one) in the Tawk knowledge base.

1 Like

Hi freshlineapp,
Thank you for your feature request.
I have noted this to be taken into consideration for future KB Quality of Life updates.

Let us know if you have any other feedback or suggestions.

Would like to have iframe functionality in KB too.

Yes! We definitely need this!

PLEASEEE!! We really need this for so many different things…

Is there any update or development here?

I’ve been working on embedding iframes into my knowledge base to provide more interactive content. Does anyone have any tips for optimizing the loading time or ensuring compatibility across different browsers?

This feature doesn’t exist does it? If so please share how you have done this. Thanks.

Hi @Rash ,

Unfortunately, this feature is unavailable at the moment. But we’ve passed it along to our product team for review. While we can’t guarantee a timeline, we’re always working to improve tawk.to based on feedback like yours.

Let me know if you have any questions, feedback, or other suggestions. Happy to help.