Was fairly surprised to see these aren’t supported like other knowledge bases. Especially since iframes like interactive demos and guides are becoming popular in support docs.
Would love to be able to embed iframes (like this one) in the Tawk knowledge base.
I’ve been working on embedding iframes into my knowledge base to provide more interactive content. Does anyone have any tips for optimizing the loading time or ensuring compatibility across different browsers?
Unfortunately, this feature is unavailable at the moment. But we’ve passed it along to our product team for review. While we can’t guarantee a timeline, we’re always working to improve tawk.to based on feedback like yours.
Let me know if you have any questions, feedback, or other suggestions. Happy to help.