Customize tickets emails

Request:

Could be great to add our own logo on the tickets emails + a signature.

Plus 1015 Votes

4 Likes

also there should be an option to change the language of the ticket emails .

3 Likes

Allowing customization of the auto response email for new ticket will be a great addition.

2 Likes

Also please manage TimeZones. At the moment ticket emails are in English AND time is off by several hours.

1 Like

we do not use, tawk.to ticketing system because we are based in México and sending reply emails to clients in english is not a very good idea.