Request:
Could be great to add our own logo on the tickets emails + a signature.
Plus 1015 Votes
Request:
Could be great to add our own logo on the tickets emails + a signature.
Plus 1015 Votes
also there should be an option to change the language of the ticket emails .
Allowing customization of the auto response email for new ticket will be a great addition.
Also please manage TimeZones. At the moment ticket emails are in English AND time is off by several hours.
we do not use, tawk.to ticketing system because we are based in México and sending reply emails to clients in english is not a very good idea.