Request:
Could be great to add our own logo on the tickets emails + a signature.
Plus 1015 Votes
4 Likes
also there should be an option to change the language of the ticket emails .
3 Likes
Allowing customization of the auto response email for new ticket will be a great addition.
2 Likes
Also please manage TimeZones. At the moment ticket emails are in English AND time is off by several hours.
1 Like
we do not use, tawk.to ticketing system because we are based in México and sending reply emails to clients in english is not a very good idea.