Currently, you can have more than 18 sub-categories but only 18 will show on the front-end to your customers. Can you remove this limit so we can show all of our categories? It could go to another page, but having them just not show is frustrating.
Hi @AmyR ,
Thanks for sharing your feedback. We understand how important it is to display all of your sub-categories, rather than being limited to 18 on the front-end. We’ll check with our development team to see if it’s possible to remove or adjust this limit. We might also explore options such as pagination or an expandable view so your categories don’t remain hidden.
Stay tuned for updates — in the meantime, you can also explore our Knowledge Base at https://help.tawk.to or visit https://tawk.to for more information on our current features and offerings. If you have any other questions or suggestions, feel free to let us know!
Hello again! I just wanted to follow-up on this request and see if there was an update.
Hi @AmyR ,
Thank you for the update. While I can’t provide a specific timeframe for when this feature might be implemented, please know that your suggestion has been forwarded to our team for consideration in future updates.
We appreciate your feedback and will keep it in mind as we continue to improve the platform.
Is there a way to be notified if/when this feature gets added into the software?
I suggest keeping an eye on the notifications in your tawk.to dashboard, as we announce new features and important updates there.
You can also regularly check our updates page here: Updates – tawk.to — this is where we post all feature releases and improvements.
Let us know if you have any other questions!