Having recently started us tawk and setting up AI Assist i am getting some good answers to questions when testing however when you require a link to the web page AI Assist responds with “Im sorry but i cant provide links or direct you to webpages…”
Have i missed something in the setup
Thanks
Darren
Hi Darren,
Thanks for reaching out to us.
Could you please share a screenshot or a transcript of the conversation where this happens? If you prefer not to share it here, you can email it to us at cs@tawk.to.
This will help us check what’s going on with your AI Assist setup and guide you accordingly.
Looking forward to your reply!