Apollo does not send links but only a link description

Can anyone tell me why?

This is something tawk.to developers are looking into they will optimize it on system level.

If you find a way to consistently replicate this, please email a screenshot along with inquiry that prompted the [link] in message to ralfs@tawk.to

I’m facing a similar issue. The link description is provided alongside the link text, but without the HTML tags. This means users have to copy and paste the link, rather than simply clicking on it.