a few days ago I reported that it was impossible to upload videos to the knowledge base via ‘Articles’. you kindly fixed that within a few hours. Unfortunately now it is impossible to load a written document AND a video, it appears to upload correctly but when you look at the article directly ( thru’ the dedicated articles list) the video remains and the text has disappeared. Keith
Hi @captainkeith,
Thanks for reaching out to us. Could you please share a short recording of the issue using the browser extension jam.dev? This will help our team better understand and investigate what’s happening.
I also tried replicating the issue on my end and was able to add both a paragraph and a video successfully.
Looking forward to your response.