There is a validation error in the ticket creation module. The platform does not allow users to copy or input email addresses that contain subdomains (e.g., name@sub.domain.com or user@mail.department.org). The system seems to reject the format, preventing the ticket from being saved or the email from being added.
Steps to Reproduce
- Go to the Dashboard and navigate to the Tickets section.
- Click on Create Ticket.
- In the recipient or CC field, attempt to type or paste an email address with a subdomain (Example:
soporte@app.imin.org.mx). - Observe that the field marks the email as invalid or simply refuses to accept the input.