Bug with Android app

Community Discussion Bug Report
1

The widget was working perfectly for months and then all of a sudden it’s no longer notifying me of pending chats. I only found out when a visitor told me they tried to reach me to no avail. I checked my chat history and his message was there but I was never notified. Permissions are all set to allow notifications as always and I never changed anything and am still using the same Samsung phone. The only way I seem to get notifications is if the app is open and in my screen. Very strange.

2

Push Notifications for mobile devices are not working at the moment

Screenshot_20240729-082824
Screenshot_20240729-0828241080×1562 105 KB

1 Like
3

i still have the same issue using iOS.

4

I’m still facing the same issue across all devices. Android, iOS and PC. Notifications are not coming in, what’s the fix?!