Have recently implemented the AI Assist bot on our website. Have given it a number of websites as data sources, which it has successfully scraped and can return data from.
However, it would be great if it could show images from specific web pages it has crawled. For example, when a visitor enters the website and asks about a specific product, it would be great if the bot could return a few details, an image, and a hyperlink to the product page to view more details.
At the moment, we have it set up so that, when asked about a specific product, it will provide a number of details and a link to the product if it can find one. this works quite well. however, it is also meant to source an image from the link to the product. however, this never returns anything. I assume this functionality is not built into the bot, but wanted to check if I was missing something.
Hi @Pegboard,
Thanks for reaching out to us.
At the moment, this isn’t possible. However, you can further train the AI using shortcuts, and you also have the option to attach files or images to specific shortcuts to help provide more accurate and contextual responses.
1 Like
At the moment AI Assist does not return images directly from crawled web pages. It can extract and summarize text content, but it does not automatically embed product images from scraped URLs.
If you need images in responses, the practical workaround is to use shortcuts and manually attach the product image along with the link and description. That gives you full control over what is displayed and keeps the response consistent.
So you are not missing anything. Image extraction from crawled pages is simply not supported right now.
1 Like
thanks @JethroPaul and @shrikant . Would love to see this as a future feature, it would be great. Shortcuts aren’t really applicable for our use case where we would have to create a few hundred shortcuts for different pathways.
