Hello, I would like to offer a premium chat. Only my premium users should be able to see it. I’ve created a page (chat) for this purpose. The page is only visible after logging in. However, the chat is displayed before logging in.
Does anyone have any ideas on how I can improve this?
Hi,
Thanks for sharing this with us. To achieve what you’re looking for, you can use a domain restriction to blacklist the chat widget before users log in or whitelist the chat widget page after logging in. This way, the widget will only appear where you want it to.
Here’s a step-by-step guide that can help: Restricting your widget by platform, domain, or country
Let me know if you need further assistance setting this up.
Hello, yes, I’ve already seen that. I’ve only enabled the widget for the URL vnv-urbex_de/chat. However, it appears before the user logs in. The user should only see it after logging in. Regards
Hi,
Could you please share a screenshot of the restrictions you’ve set? This will help us investigate the issue more accurately.
Looking forward to your reply.
Hello, I’ve configured the plugin as follows. It should only be displayed on the chat page, and only after the user has logged in. Only premium users can see the page. I manage and protect my premium content with a paid member subscription. Regards
Hi,
Thanks for sharing the screenshot. Have you tried applying the restriction directly from your tawk.to dashboard?
Hi, I’ve found the answer now. It was due to a setting in the Paid Member Subscription plugin. See screenshot. Thanks for the help.
