Chat won't load in Android WebView

Community Discussion
1

It’s running correctly on my site, but when I try to use view it on my Android app I get this error in the debug console:

Access to fetch at ‘https://va.tawk.to/v1/session/start’ from origin ‘https://www.*****.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.

Any ideas? I tried adding
Header set Access-Control-Allow-Origin “*”
so my htaccess, but no luck.

2

Hi,

Just to confirm—are you accessing your website through a mobile browser or a mobile app? Additionally, could you please share your website URL so we can take a closer look?

Thanks, and we look forward to assisting you further!

3

Hello,

Yes I’m trying to use it via an Android WebView app. It works without issue on the main website.

I would include the link but this form gives me an error “Sorry, you can’t include links in your posts”

4

Hi,

Thanks for reaching out. In this case, I suggest booking a call with one of our team members to investigate this.
Please schedule a call with our technical team here: [Calendly]

Please note that times are shown in 24-hour format, and meetings will be held on Zoom.

5

I’ll do that, thanks for you’re time.

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