I have a taxi stand and I use pre chat. Every time a customer wants to book a ride, he fills in the departure and destination addresses. The problem is that after he finishes the chat, I want him to have to fill out the form again on his next visit so that I know the new details of the ride, how many passengers, from where to where, etc.
Hi @Driverim,
Thanks for getting in touch.
I’ve passed your request along to our team to look into the possibility of clearing the form while preserving cookies. We’ll follow up once we have more information to share.
Best regards,