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Hi Paolosan,
Thank you for reaching out.
You can modify the widget content language by navigating to Administration > Channels > Chat Widget > Edit Content. On the widget content page, please follow the guide shown in the image below:
Reference link: Help Center | tawk.to | Changing your widget language
For the welcome message trigger, please go to Administration > Settings > Triggers > Welcome Message,
For the welcome message trigger, go to Administration > Settings > Triggers > Welcome Message.
Please note that these changes will not be translated automatically—they need to be managed and configured manually.
Regards,