Conflito com Prototype.js - Reconectando

Community Discussion
1

Tem alguma versão compatível com o Prototype.js ou alguma solução para corrigir o erro de RECONECTANDO

2

Hi Aldenizio,

Thanks for reporting this issue.

To better understand the “Conflict with Prototype.js – Reconnecting” message, could you please share a bit more information?

Specifically:

  • Where are you seeing this error (website URL or environment)?
  • When does it occur (on page load, during chat, after some time)?
  • Are you using Prototype.js alongside other JavaScript libraries (e.g., jQuery, React, Vue)?
  • Is the tawk.to widget loaded asynchronously or through a tag manager?
  • Any recent changes made to your site before this started happening?

With these details, our team will be better able to identify the cause and suggest an appropriate fix.

Thanks in advance for your cooperation.