Just wanted to say the tawk.to dashboard is very difficult for older agents with poorer eyesight. It’s messy, tiny, horrible to read! Do test it on older people too!
Hi,
Thank you for taking the time to share your honest feedback. We truly appreciate you letting us know about your experience with the dashboard. I understand your concerns, and I’ve forwarded your feedback to our team so they can review this and consider improvements moving forward.
We appreciate you speaking up and sharing your perspective—it really helps us improve.